Temp | Technical | Operations Support | Level 1(USD) - eTeam Inc.
Baltimore, MD 21230
About the Job
Pay Rate = $19.00- $20.73
- Role starts on-site and then transitions to a hybrid role, 3 days in office*
*Interviews will be one round via video conference*
BACHELOR'S DEGREE PREFERRED, BUT NOT REQUIRED
Duties may include:
- Processing incoming and outgoing paperwork including mail and facsimiles
- Support client service associates and operational personnel
- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
- Make outbound contact both in writing and verbally with clients concerning paperwork
Requires:
- Ability to define and prioritize project activities and follow-up on project progress
- Strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
- Must be able to learn quickly and to engage in a number of detailed tasks at once.
- Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
Top Skills:
- Strong written and verbal communication
- Attention to detail
- Problem solver
- Demonstrates excellent attention to detail when analyzing or interpreting data.
- Displays well-developed ability to comprehend, reason and process complex data.
- Breaks down problems/issues into smaller, more manageable parts.
- Asks appropriate questions to source and validate data in order to support comprehensive analysis; consult subject matter experts where needed.
- Combines clear and appropriate escalation with suggestions on appropriate risk reduction strategies.
- Listens attentively, ask exploratory questions, and paraphrase.
- Role starts on-site and then transitions to a hybrid role, 3 days in office*
*Interviews will be one round via video conference*
BACHELOR'S DEGREE PREFERRED, BUT NOT REQUIRED
Duties may include:
- Processing incoming and outgoing paperwork including mail and facsimiles
- Support client service associates and operational personnel
- Checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center
- Make outbound contact both in writing and verbally with clients concerning paperwork
Requires:
- Ability to define and prioritize project activities and follow-up on project progress
- Strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field.
- Must be able to learn quickly and to engage in a number of detailed tasks at once.
- Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
Top Skills:
- Strong written and verbal communication
- Attention to detail
- Problem solver
- Demonstrates excellent attention to detail when analyzing or interpreting data.
- Displays well-developed ability to comprehend, reason and process complex data.
- Breaks down problems/issues into smaller, more manageable parts.
- Asks appropriate questions to source and validate data in order to support comprehensive analysis; consult subject matter experts where needed.
- Combines clear and appropriate escalation with suggestions on appropriate risk reduction strategies.
- Listens attentively, ask exploratory questions, and paraphrase.
Source : eTeam Inc.