Temp | Technical | Operations Support | Level 1(USD) - eTeam Inc.
Baltimore, MD 21230
About the Job
Pay Range - $19.00- $20.00
- Hybrid *after* onsite training
*** REQUIRED: Bachelor's OR Associate's degree
Top Skills
1. Analytical Reasoning
2. Detailed & Organized
3. Customer service-focused
Nice to have
- Prior loans experience, Servicing background a bonus
- Attention to detail
- High level of skills with Excel.
- Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions
Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork.
Requires ability to define and prioritize project activities and follow-up on project progress; strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
- Hybrid *after* onsite training
*** REQUIRED: Bachelor's OR Associate's degree
Top Skills
1. Analytical Reasoning
2. Detailed & Organized
3. Customer service-focused
Nice to have
- Prior loans experience, Servicing background a bonus
- Attention to detail
- High level of skills with Excel.
- Consistently demonstrates attention to detail, ability to prioritize tasks under pressure, and ability to escalate/ask questions
Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients concerning paperwork.
Requires ability to define and prioritize project activities and follow-up on project progress; strong written and verbal communication skills, strong working knowledge and proficiency in the appropriate computer programs such as MS Word and database input is essential, knowledge of financial services field. Must be able to learn quickly and to engage in a number of detailed tasks at once. Must have strong flexibility in regard to the duties assigned and problem solving skills, be able to work independently.
Source : eTeam Inc.
