Temporary Housekeeping Service Attendant (Global Associate) - St. Augustine - MasterCorp Inc.

As a Temporary Houskeeping Service Attendant, you are responsible for assisting and supporting the Executive Housekeeper in meeting quality and timeliness standards so that customer properties are cleaned to a standard of excellence and ready to receive guests on time.

Position Purpose

This position is a short-term assignment to assist during periods of seasonal high-demand and periods of peak load.  The Temporary Housekeeping Service Attendant will be responsible for cleaning, maintain, and inspecting rooms, suites and indoor common areas at client properties and working in support positions that may include Laundry, Common Area Cleaning and Unit Inspections.

Experience and Education Requirements

•  Highschool Diploma or equivalent

Other Qualifications

• Ability to make decisions
• Planning and scheduling capabilities
• Ability to read, write and do basic math
• Use of long term and short-term memory

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the positions, examples of which include: 

• Prepare units for cleaning and clean units which include cleaning of the living rooms, dining rooms, patios, kitchens, bedrooms, bathrooms, and common areas. Unit cleaning also requires the removal of trash, replacement of bed linens, dusting and cleaning floors and other specific duties required under MasterCorp policy and procedure including the 7-Steps Process. Inspect units to ensure presented appropriately for guest’s arrival
• Inspect common areas to ensure clean and free of linen and debris
• Report lost and found items to manager
• Collect soiled linens and towels from units and/or facilities and deliver to laundry
• Launder and replenish linens and towels
• Monitor and replace as needed detergent and other cleaning agents
• Fold/distribute clean linens to proper storage or unit linen bags
• Make linen and supply bags as directed
• Launder and deliver clean linen and/or supply bags to units
• Empty trash, lint traps, vents and vacuum bags
• Assist with inventorying of supplies and linens
• Report any noted maintenance issues to manager 
• Assist in maintaining cleanliness and organization of laundry and storage areas
• Make guest deliveries as directed

In addition to the example of tasks above, each Temporary Housekeeping Service Attendant is expected to:

• Consistently display MasterCorp’s core values of Integrity, Pride, Quality, Dependability, and Respect
• Work with efficiency and quality
• Ensure a safe working environment at each site and office
• Be willing and able to perform all duties related to site operation as directed by the site manager
• Be prompt with all assignments and appointments
• Assist in solving guests and owners including attending to complaints quickly
• Create strong, positive customer relations
• Obtain a knowledge of the resort
• A passion for cleanliness and customer focus
• Demonstrated motivational skills
• Work irregular hours

MasterCorp Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics In addition to federal law requirements, MasterCorp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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