About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description: At the Sheraton Gateway Los Angeles we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Sheraton Gateway Los Angeles can mean for you! Overview:
We're seeking a sharp, capablePBX Operator.
The PBX Operator operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties. Essential duties and responsibilities include the following (other duties may be assigned):
1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.
2. Answers, screens, and routes outside and in-house calls.
3. Supplies information to callers and records messages.
4. Keeps record of requests placed by guests and ensures requests are completed.
5. Completes work orders for the engineering department.
6. Performs clerical duties such as filing, stuffing envelopes, etc.
7. Operates radio system to relay in-house messages and information.
8. Updates telephone directory in telephone computer system.
9. Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls.
10. Inputs wake up calls.
11. Places welcome calls to guests.
12. Understands and can react to emergency situations and procedures.
13. Utilizes PBX and front office computer system.
Compensation Range:The compensation for this position is $26.10/Hr. - $26.10/Hr. based on qualifications and experience.
