Tenant Relations & Leasing Coordinator - Post Road Management LLC

🌟Join Our Team as Next Star Tenant Relations & Leasing Consultant 🌟

CORE VALUES

Loyal | Responsive | Problem Solver | Positive | Care

Position: Tenant Relations & Leasing Consultant
Location: Pittsburgh, Pennsylvania
Type: Full-Time, Non-Exempt

Are You the Next Star Tenant Relations & Leasing Consultant We're Looking For?

Are you a detail-oriented, customer-focused professional with a passion for real estate and property management? Do you thrive in a dynamic environment where your organizational skills and dedication to exceptional service make a tangible impact? If so, we want you to join our team as a Tenant Relations & Leasing Consultant!

About Us:

At Post Road Management, we're not just managing properties-we're creating communities where residents feel valued and at home. As a leader in the property management industry, we're committed to excellence, and we're looking for a proactive and enthusiastic Tenant Relations & Leasing Consultant to help us continue building these vibrant communities.

What You'll Do:

As a Tenant Relations & Leasing Consultant, you'll be the first point of contact for potential residents, guiding them through the leasing process and ensuring their experience with us is exceptional from start to finish. Your role will be crucial in maintaining high occupancy rates and contributing to the overall success of our properties.

Key Responsibilities:

• Customer Service Excellence: Greet prospective tenants, schedule showings, and guide them through the leasing process, ensuring a smooth and welcoming experience.
• Office Management: Handle general office tasks, including records management, rent collection, and managing delinquent accounts.
• Marketing & Outreach: Create and post engaging rental ads, and manage online listings to attract qualified applicants.
• Records & Compliance: Prepare court documentation, maintain accurate records, and ensure compliance with local housing regulations.
• Community Building: Foster positive relationships with residents, responding to their needs with care and efficiency.

What We Offer:

• Health Benefits: Medical, Dental, & Vision (including coverage for dependents)
• Paid Time Off (PTO) & Sick Leave
• Birthday PTO: Enjoy a day off on your birthday!
• Referral Incentive Program: Earn up to $1000 for referring new hires!
• 401(k) Plan
• Additional Perks:
  • Gas Reimbursement for business use of your personal vehicle.
  • 20% Rent Discount at any of the properties we manage or own.
  • Company-Paid Holidays granted immediately upon hiring.
  • Annual Reviews/Merit Increases based on performance.
  • Commission Bonus for successful leasing efforts.
  • Earned Wage Access advance access to pay.

What You Bring:

• Education & Experience: High School Diploma required; College degree is a plus.
• Skills: Proficient in Microsoft Office (Word and Excel). Experience with AppFolio is a plus.
• Personal Qualities: Detail-oriented, customer service-driven.
• Ready to embody our core values:
  • Loyal: In it for the long run;
  • Responsive: We act timely;
  • Problem Solver: We figure things out;
  • Positive: Can-do attitude;
  • Care: As if it is our own;
• Other Requirements: Valid Driver's License, clean criminal background check, and the ability to work overtime and weekends as needed.

Ready to Make an Impact?

If you're a motivated individual who's eager to grow in the property management industry and committed to providing outstanding service, we want to hear from you! Join Post Road Management and be part of a team that values your contributions and supports your professional development.

Apply Now and Start Your Journey with Post Road Management!