Territory Account Manager at Heritage-Crystal Clean, LLC

DUTIES AND RESPONSIBILITIES
• Partner with operations to generate sales and revenue growth in an assigned territory
• Develop strategic new business opportunities by working collaboratively with operations a
• Active engagement with customer accounts through weekly calls and routine customer visits
• Prioritize tasks for effective time management and efficiency
• Provide exceptional customer service by focusing on the quality of customer interactions, efficient processes, and relentless learning of customer’s challenges
• Lead communication on growth strategy with the territory and supervisor
• Lead proposal/quote process through to win
• Collaborate with other TAMs to leverage enterprise customer network
• Demonstrate honesty and strong moral principles remaining conscious of spending to drive profitability as well as data integrity
• Maintain an active and robust pipeline that shows the path to meeting and exceeding the revenue budget
• Prepare and present reports on account progress, goals, and quarterly initiatives
• Ensure complete and 80% accuracy of customer and opportunity data within the Customer Relationship Management (CRM) tool

EXPERIENCE, EDUCATION AND REQUIREMENTS
• A bachelor’s degree in marketing, business administration, sales, or a related field is preferred
• Three (3) years of experience in sales, management, sales operations, account management, marketing, or a related field is required
• Two (2) years of experience in the environmental or industrial service-related industry

SKILLS AND COMPETENCIES
• Proven track record of ambition and drive
• Self-motivated, results-oriented, and able to work independently
• Strategic thinker with the ability to identify and act on opportunities for growth
• Excellent verbal, non-verbal, written, presentation, and interpersonal communication skills
• Developed problem-solving and conflict-resolution skills
• Detailed-oriented and organized for record keeping and time management
• Genuine curiosity and active listener
• Knowledge of Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Track and enter data into the Customer Relationship Management (CRM) tool