Territory Manager, NYC/NJ - Arteriors Home

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth. With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

The Territory Manager role is a customer-centric, people-focused sales leadership role that manages the New York Showroom and its surrounding territories.  The candidate must have a proven sales management, business development and team building track record. The ideal candidate will possess in-depth industry knowledge, exceptional negotiation and communication skills, a passion for driving results and delivering a world-class customer experience. This is a crucial role leading and managing a sales team to ensure overall company revenue targets are achieved. The highly strategic nature of the position makes this an ideal assignment for a creative, passionate, independent-thinker capable of optimizing sales and capturing market share  – both in showroom and out in the field.  This role reports to the Sales Manager, Showrooms & Outlet Stores.

Responsibilities

• Team Leadership: Lead, mentor, and manage local sales team composed of Brand Ambassadors – a mix of full-time employees and independent sales agents - ensuring alignment with company goals and fostering a high-performance culture. Conduct regular performance evaluations/business reviews with each BA and provide constructive feedback. Encourage continuous learning and skill development to keep pace with industry trends and best practices.
• Market Analysis: Conduct on-going market research to identify trends, opportunities, and competitive landscape to inform strategic decisions; provide competitor intel to the executive team.
• Client Relationship Management: Build and maintain strong relationships with key industry Designers, Builders, Architects, Home-stagers, and Set Decorators. Intercept and deescalate when client expectations are not met, identify root causes of problems and implement corrective actions to prevent recurrence.
• Sales Performance Tracking: Monitor and analyze sales performance metrics, and adjust strategies as needed to ensure targets are met or exceeded. Use data-driven insights to make informed decisions and drive continuous improvement.
• Collaboration, Communication and Accountability: Work closely with marketing, product management/development/merchandising, operations and other departments to ensure alignment of sales initiatives with overall company objectives. Foster open and transparent communication within the team and across departments.
• Budget Management: Develop and manage the sales and expense budgets, ensuring efficient allocation of travel, entertainment and other resources to maximize ROI.
• Reporting: Provide regular sales reports and forecasts to senior management, highlighting achievements, challenges, and action plans.

Qualifications

• Bachelor’s degree preferred.
• Minimum of 5 years’ experience in sales management.
• Proven track record of successfully driving sales growth and managing large teams.
• Experience with high-end home furnishings brands or related industries.
• Strong product orientation and product presentation acumen that enables the sales team to adopt product knowledge and become experts.
• Detailed knowledge and proficiency working with interior design specification and procurement cycles across the decorative lighting and furniture/décor categories.
• Strong understanding of sales performance metrics and data analysis.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to think strategically and execute tactically.
• High level of proficiency with CRM software and Microsoft Office Suite.
• Ability to travel extensively throughout territory as needed.

• Competitive Salary and Compensation Package: We offer a competitive salary and benefits package to ensure our employees feel valued and fairly compensated for their contributions. This includes conducting yearly salary surveys to ensure fair pay and provide yearly merit increase and bonus opportunities.
• Comprehensive Health Insurance: Our health insurance (including medical, dental, vision, life insurance and disability) are effective the first day of the month following your hire date.
• Generous Paid Time Off: We believe in the importance of taking time off to rest and recharge which is why we offer an unlimited paid time off program. Additionally, Arteriors provides Paid Family Leave coverage for those who are expanding their families.
• Professional Development Opportunities: We invest in our employees' growth and development and provide opportunities for learning and career advancement through training programs, leadership consulting, and mentorship opportunities.
• 401(k) Retirement Savings Plan: We help our employees plan for the future by offering a 401(k) retirement savings plan with employer matching contributions. Additionally, as a part of our plan we offer access to a Wellness Consultant who can help you maximize your savings and plan for your future.
• Wellness Programs: We prioritize the health and wellness of our employees which is why we offer a complimentary subscription to Calm and access to employee assistance programs.
• Employee Discounts and Perks: Our employees enjoy generous discounts on company product.
• Community Engagement and Volunteer Opportunities: Through volunteer programs and charitable initiatives, our employees have the opportunity to make a positive impact outside of the workplace. We provide 8 hours per year that employees can use towards engaging in activities that ensure they give back to their community in a way that feels meaningful.
• Diverse and Inclusive Culture: We foster a diverse and inclusive work environment where all employees feel welcome, valued, and respected. We celebrate diversity and strive to create a culture of belonging.

By offering these benefits, we aim to attract top talent and create a supportive and rewarding work environment for our employees.