Test Lead - City of Philadelphia

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

The Test Lead is responsible for managing a team tasked with overseeing testing functions for the OPAL ERP and DW/BI project. The team’s focus areas include financial and grants testing; and procurement and supply chain testing.  These are permanent exempt position that will move to maintenance and support after the project is complete.  

The purpose of this position is to work on a team that will analyze the requirements of the project and refine them, work with a team of implementation consultants to design the system, conduct initial user acceptance testing, train city personnel, help to integrate the system with other city software and launch the software in phases.  After the project is launched, an optimization phase where the team will analyze and implement changes to improve the performance. As the ERP is a Software as a Service (SaaS) model there will be a continual need to support, test and train new functionality every 3 to 6 months.

Essential Functions

Throughout the OPAL ERP and DW/BI project, the Test Lead will:

• Lead, develop, and execute test plans and test cases based on requirements and technical specifications.
• Coordinate with development teams to ensure thorough testing of modules and applications.
• Work with functional and OIT counterparts to develop testing workflows, system, integration, user acceptance, and readiness deployment phases.
• Identify, log, and track defects.
• Debug and resolve software issues.
• Oversee quality assurance efforts.
• Create and ensure defined standards and processes for software or product testing.
• Provide feedback and recommendations on software usability and functionality.
• Participate in design reviews and provide input on requirements, product design, and potential problems.
• Train the team in software testing best practice.
• Ensure compliance with general programming best practices, accepted web standards, and those set forth by upstream sources.
• Provide guidance and support to junior team members and other team members.

Competencies, Knowledge, Skills and Abilities

• Experience leading system, integration, user acceptance, and dress rehearsal script development.
• In-depth knowledge of software testing tools, processes and methodologies.
• Able to work through the process of detecting and correcting flawed process steps.
• Knowledgeable about current state workflows and how these processes will work in the new environment.
• Knowledgeable of Systems Development Life Cycle (SDLC).
• Strong problem solving and analytic skills.
• Experience formulating test script scenarios:  system, integration, user acceptance, and dress rehearsal scripts.

• Completion of a Bachelor's or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
• Technical expertise with data reporting tools and programming languages such as SQL, R, or Python;3-5 years of experience with ERP systems, 3rd Party Applications and related integrations.
• Minimum 5 years of experience in software testing or a closely related field.
• 2-5 years of team leadership experience.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.

TO APPLY: Interested candidates must submit a cover letter, writing sample, request for references after interview and resume.

Salary Range: $110,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx