Thoracic Surgery Nurse Navigator, Physician Practice - Care New England

Job Summary:

The Thoracic Nurse Navigator will facilitate a timely, integrated and coordinated approach to the care of patients with thoracic disease. Coordinates care for patients throughout the continuum of care from diagnosis and throughout treatment. Uses a multidisciplinary approach and acts as a liaison between the patient, staff and referring physician offices as well as ancillary departments of the hospital system as well as outside agencies. The Nurse Navigator will advocate for and guide the patient/family through the complexities of the healthcare process, working to eliminate barriers that might otherwise adversely impact patient care/outcome and will help to coordinate the efforts of the medical team to facilitate continuity of care and enhance patient’s satisfaction.

Duties and Responsibilities:

Collaborates with the interdisciplinary team in guiding the patient and family regarding diagnostic and treatment options. Provides emotional support specialized patient care, support, and educational needs. Assumes the role of care coordinator and patient advocate throughout the process.

Coordinates tests, treatments, referrals, and appointments as necessary to meet the physical, spiritual, and psycho-social needs of the patient and family. May provide clinical support and patient care during procedures • Screen new patient referrals and ensure appropriate testing has been completed prior to visit, help coordinate imaging retrieval and ensure they are uploaded for visit

Coordinate tumor/nodule board including documentation and patient follow up

Ensure patients complete pre-operative work up and clearance and that post op orders are in place

Coordinate with OR and office schedulers to optimize patient throughput and new patient scheduling

Clinical triage of patient phone calls

Coordinate care between Kent and BWH – (insurance auths, letters, path reviews, imaging sent/reviewed, emails to team at BWH, post op coordination etc.)

Point person for nodule clinic for Thoracic team, working closely with Pulmonary Nurse Navigator to optimize program

Thoracic team point person for manometry testing

Post operative contact with patients

Preserves and protects patient rights to confidentiality.

Performs other related duties as requested or directed.

Requirements:

Bachelor's degree required.

Minimum 3-5 years experience.

Current Rhode Island RN license.

CPR Certification required; Nurse Navigation Certification preferred.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nation’s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.