Timeless Ambassador - Timeless
Cleveland, OH
About the Job
About Timeless Select LLC
Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.
Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.
About the role:
Timeless Ambassadors are known internally as Kindness Team Members. Every member of the Kindness Team strives to create a unique interaction between our patients, customers, and retail partners in support of sales execution, market growth, and industry dominance. Working as part of the team to ensure flow and transparency throughout the company. Primarily ensure patient satisfaction and being personable by greeting patients and dispensary staff with a smile and making the members feel comfortable and cared for.
Responsibilities
- Exemplifying the Timeless in-store experience
- Educate, Engage, & Inspire patients, customers, and dispensary staff as the face of Timeless with knowledgeable insights about our products and promotions.
- Ensure the Timeless brand inside the dispensary reflects Timeless Brands' merchandising strategy and standards.
- Be aware of customer flow and staff brand engagement.
- Have the ability to handle any situation with patience and professionalism.
- Demonstrate fluency, enthusiasm, and expertise on Timeless products.
- Being onsite for dispensary events and activations
- Set up booths & promotional stands and stock promotional products.
- Engage and identify interest and understand consumer needs and requirements.
- Demonstrate and provide accurate information on promoted products and company services.
- Create a positive image and lead consumers to use Timeless products.
- Distribute apparel, accessories, brochures, flyers, and additional marketing materials to source new sales opportunities.
- Report on demonstration-related information, interest level, questions asked, and the number of samples/flyers distributed.
- Occasional travel outside the state to assist with Timeless events.
- Go through full product training and test out at 90% to pass.
- Conduct Budtender education for the staff at each dispensary once product training is completed.
- Keep up with the schedule on Blitzs, ISA, and Budtender training for the designated territories/ accounts.
Candidate Qualifications
Skills
- Exceptional communication and people skills - can represent the company with professionalism and confidence.
- A bright and positive, can-do, solutions-oriented attitude - especially under pressure; stays upbeat, creative, and goal-focused despite setbacks.
- Attention to detail, punctuality, follow-through, self-motivation and management, organization, focus, completion oriented, excellence oriented.
- Willing to do whatever is needed; no job beneath you.
- Ambitious learner - A desire to excel, grow, and advance in a whatever-it-takes start-up environment with an exceptional team working on an exceptional mission.
- Trustworthiness, loyalty, honesty, and integrity are core values.
- Knowledge - host a very professional work environment, a solid team, and an excellent reputation within the Cannabis community.
Experience
- 1-2 years experience in a similar hospitality or hosting role
- 1-2 years experience in the cannabis industry
Additional Qualifications
- Must be able to work, no more than 30 hours per week.
- Must be a minimum of 21 years of age
- Reliable transportation is a must
- Ability to work unpredictable hours, including evenings and weekends
- Must have valid Identification
- Must be authorized to work in the US.
Physical Demands:
(The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job)
- Must occasionally lift and move up to 50 pounds
- Must be able to perform all duties on their feet during a 4-hour up to a 12-hour shift.
Part-Time Benefits
- Company Provided Attire and Equipment
- Website Merchandise Discount
- Mileage Reimbursement