To go specialist needed - Graspa Group

Are you passionate about hospitality and providing excellent service to customers? Join our team as a To Go Specialist! In this energetic role, you'll be the face of our restaurant for guests looking to enjoy our delicious meals in the comfort of their own homes. You'll be responsible for ensuring every to go order is packed, presented, and delivered with that special touch of our brand's warmth and excellence. If you thrive in a fast-paced environment and love helping people, this is the perfect opportunity for you! You'll interact with customers, take orders, and ensure that every dish is prepared to perfection. From the moment a customer places their order, you will play a crucial role in creating a seamless experience that encourages them to return again and again. Your friendly demeanor and attention to detail will help us maintain our reputation for fantastic takeout offerings, as you balance speed with quality to ensure every dish arrives at its destination just as intended. If you're ready to be part of a dynamic team that values creativity, customer satisfaction, and a great dining experience, we can't wait to hear from you!

Responsibilities

• Greet customers with a friendly smile and assist them in placing their to go orders.
• Prepare and package food items for takeout in accordance with food safety guidelines.
• Ensure that all orders are accurate and complete before handing them to customers.
• Handle payments and issue receipts in a prompt and courteous manner.
• Maintain cleanliness and organization of the takeout area during busy shifts.
• Collaborate with kitchen staff to meet customer requests and dietary needs.
• Provide exceptional customer service, addressing any needs or concerns with empathy and efficiency.

• High school diploma or equivalent education; experience in a hospitality-related role is a plus.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and ability to multitask effectively.
• Enthusiastic and positive attitude towards customer service and teamwork.
• Familiarity with point-of-sale systems or willingness to learn.
• Flexibility to work various shifts, including evenings and weekends.