Total Loss Claims Representative - Traders Insurance

YOU make the difference!

Reliable, Local Company, Providing Full-Time Remote Job Opportunities

Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion, and aim to create a supportive atmosphere that encourages personal and professional growth.  We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.

As our business continues to expand, we are looking to hire individuals that want to be among the most talented and passionate people in the industry.  We offer the confidence and stability that comes with working for a growing and evolving company. Our company culture allows employees to feel empowered, to be heard, and to make an impact.

The Total Loss Claims Representative is responsible for helping our customers get back on the road after an accident. As a Total Loss Representative, you will assure delivery of “best in class” customer service and contribute to the quality of our physical damage claims handling. Primary duties include reviewing Total Loss Subrogation Demands. You will need excellent problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.

Under moderate supervision, this position will:

• Obtain values on total loss vehicles based on pre-existing damage, mileage, and wear and tear.
• Coordinate the relocation of total loss vehicles to salvage yards or other locations to minimize storage fees.
• Negotiates, settles and/or resolves total losses with customers and other insurance carriers while delivering best in class customer service.
• Partners with appraisers, estimators, and vendors to manage vehicle repairs or the total loss process.
• Sets timely, adequate reserves in compliance with the company reserving philosophy.
• Negotiates with customers and other insurance carriers.
• Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.
• Personal computer literate with proficiency in the use of Word and Excel.
• Ensures all operations are consistent with the stated mission and direction set forth by Traders.
• All other duties as assigned.

• Bachelor's degree or four years related work experience.
• 1 – 3 years of prior experience as a Total Loss or Subrogation Demand Claims Representative. Prior property damage training and experience is a plus.
• AIC or CPCU degree or equivalent insurance course preferred.
• Ability to obtain and maintain adjuster license in required states

Compensation is commensurate with experience. Traders employees also benefit from:

• Group Medical/Dental/Vision
• Employee and Dependent Life Insurance
• Paid Time Off
• 401K Plan
• Training and Career Development
• Opportunities for Advancement

Traders is an Equal Opportunity Employer and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.