Total Rewards Specialist - QUEST FOOD MANAGEMENT SERVICES LLC

Our Promise

Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all our valued team members.

Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.

Recognition - Quest provides competitive compensation and benefits and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development, and access to highly visible leadership.

Total Rewards Specialist - Position Summary

The Total Rewards Specialist will drive the strategy and execution of Quest Comp and Benefits Programs. This role will partner with the VP of HR and Finance in delivery of benefits, wellness, leave, and compensation initiatives, serving as the main point of contact for these areas. Key responsibilities also include HRIS and records management, 401(k) administration, policy implementation, intranet site management, leave administration, compliance reporting (EEO, ACA, OSHA), and partnering for support of Merit and Bonus cycles. By partnering with internal stakeholders and external partners, the Specialist ensures our Total Rewards align with company goals to attract, engage, and retain top talent.

Total Rewards Specialist - Responsiblities

Benefit Administration:

• Coordination during Open Enrollment of the employee benefits program, including but not limited to group health plans, flexible spending accounts, health savings accounts, dental, vision, disability and life insurance.
• Serves as the primary benefits contact both internally and externally.
• Manages processes and procedures for benefit enrollments, changes and terminations.
• Oversee the processing and monitoring of leaves of absence, including FMLA, disability and workers’ compensation in accordance with applicable State and Federal law.
• Ensures regular reconciliations of benefits and assists with escalated auditing matters.
• Audits benefit plans and invoices regularly and supports the preparation of 5500 reports.
• In close coordination with VP, HR actively participates in annual benefits strategy meetings, making recommendations regarding plan design of benefits programs which support the company’s strategic goals.
• Implements process improvements, such as benefit enrollment workflows, leaves of absence workflows, and integrating new HR software systems, to enhance efficiency and accuracy in benefits and leave administration. Resolves complex employee benefit issues.
• Remains knowledgeable of, advises on and executes in accordance with State and Federal legislation and regulations affecting benefits programs and leave entitlements.
• Develop and update collateral materials to enhance understanding of the company’s benefits programs
• Responds quickly and accurately to inquiries and issues from employees, vendors and HR team members.

Compensation Administration:

• Maintains pay and determined structures to reflect market data
• Provides training and support for compensation-related processes (including merit, bonus, promotions, adjustments, and new hire offers)
• Conduct salary surveys to maintain up-to-date market data

Risk Management/Reporting:

• Acts as liaison with the company’s workers’ compensation provider.
• Ensures completion of OSHA 300 log
• Responds to audit requests and collects, tracks and reports on metrics in support of the Human Resources Strategy

Total Rewards Specialist – Requirements

Bachelor’s degree in HR Management, Business Administration, or comparable experience

PHR or SHRM-CP certification preferred

2-4 years previous experience in Benefits Administration

2-4 years previous experience in Leave Administration (FMLA, STD, and Worker’s Compensation)

Total Rewards Specialist – Benefits

Medical, Dental & Vision

Yearly Bonus

401k with matching

PTO

Paid Unused Sick Time

(8) Company Paid Holidays

Public Transportation Benefits PreTax Savings Plan

Shoes for Crews $40.00 Annual Credit

Free Meals

Paid Life & AD&D Insurance

Bi-annual peer retreat

Quest University Learning & Development

Career Path Growth and more!

There are full-time and part-time positions available. For more information about Quest Food Management Services, please visit our website at https://www.questfms.com/.

Quest Food Management Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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