Tours Generalist, Administrative, Customer Service, Sales (Full Time) - Starr Bus Charters & Tours

Starr Tours in Hamilton Township, NJ, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work as a Sales Administrator in our Public Bus Tours Division to sell and service bus trips. We're looking for self-motivated candidates with an excellent work ethic, and the ability to communicate effectively over the phone and by email in an efficient, courteous, and timely manner. The ideal candidate will be experienced in sales or customer service as well as having some personal travel experience and familiarity with popular domestic destinations. The candidate should be detailed oriented with strong organization skills, and the ability to multitask in a fast paced sales environment. We do offer on-the-job training, but we're looking for someone who can adapt and learn quickly and start performing on day one. This individual will be an integral part of our highly experienced Tour Division, responsible for selling and servicing over 75 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross Country trip. 

On any given day, you may find yourself making outbound calls to past travelers, fielding incoming calls due to marketing efforts, calling clients for meal selections or payments, coordinating transportation, accommodations, tours and activities, proofing advertisements, processing mail, or helping out around the office.

Team atmosphere: Our culture is one where everyone pitches in to help in other areas of the business when needed. There will be great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to working with customers for reservations, or helping to jump in to assist a Tour Director or Driver with a question.

Benefits: 

• salary commensurate with experience 
• paid time off
• paid holidays
• medical/dental/vision 
• group term life insurance
• employee contributed 401(k)
• generous discounts on all tour products

Schedule: 

Monday – Friday 8:30am-5pm, 40 hours per week in our Hamilton, NJ office.

We can’t wait to hear from you and have you join our team!

Please submit cover letter & resume along with salary history.

• Excellent customer service and communication skills (written, verbal/phone and electronic).

• General knowledge of travel and domestic destinations. 

• Strong computer skills, as well as the ability to perform basic math calculations. 

• Ability to multi-task in a fast-paced environment. 

• A great team player.

• Attention to detail and good organizational skills.