Trade Ally Network Manager - Resource Innovations

Resource Innovations is seeking a Trade Ally Network Manager to join our growing team in Chicago, IL. As a Trade Ally Network Manager, you will be responsible for supporting the development of an evolving energy efficiency trade ally/service provider network used to facilitate and enable the delivery of energy efficiency programs. This position will be the externally facing manager of a dynamic contractor network with capabilities in lighting, HVAC, refrigeration, and more to support the delivery of energy efficiency programs to utility customers.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Manage an energy efficiency trade ally/service provider network of 200-225 contractors on behalf of a utility sponsored Energy Efficiency program in the Chicagoland area.
• Be a publicly facing point of contact for the program, as advertised on Energy Efficiency Service Provider (EESP) flyers, fact sheets, and the utility website. Field calls as needed about customer leads and direct to the appropriate channels.
• Provide regular communication to the contractor network via email, phone calls, webinars, round tables, and regular 1-1 site visits to cover a range of topics including program rule and guideline changes, collecting documentation required to participate in the network, collecting market feedback, delivering non-compliance letters when necessary, discussing sales strategy and annual goals and more depending on the needs of the program.
• Perform ongoing outreach to contractors with skills relevant to the program's needs, particularly networking with contractors that have comprehensive abilities in lighting, HVAC, and refrigeration. Manage the recruiting and enrollment of new contractors on a quarterly basis to staff the network appropriately.
• Assist the Outreach Team Manager when meeting with the client to discuss strategic initiatives for the network to understand client needs and opportunities.
• Manage and deliver required reporting to the client.
• Manage a team of 3 Outreach Consultants in the execution of the outreach strategy and management of their assigned Trade Allies/ Service Providers.
• Other duties as assigned

Requirements

• Bachelor's degree required in engineering, environmental science/studies, business or other relevant area of study.
• 5-7 years of professional working experience in energy efficiency.
• High attention to detail.
• Demonstrated interest in sustainability and passionate about making a meaningful impact on the environment.
• Strong interpersonal skills, including the ability to respectfully handle difficult conversations.
• Reporting experience to include the design, analysis, and delivery to an audience.
• Ability to effectively communicate (oral, written, presentation, public speaking) with internal customers and external clients.
• Proven ability to manage multiple priorities, time management, and problem resolution skills.
• Proficiency with Microsoft Office suite.

Preferred skills, education and experience

• Master's degree preferred in engineering, environmental science/studies, business or other relevant area of study.
• 3-5 years of professional working experience with utility sponsored energy efficiency programs, particularly in program management and program design.
• Experience in networking and recruiting relevant parties to participate in professional networks, particularly with trade associations or other applicable associations or networks.

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.