Training & Change Management Lead - Post Consumer Brands

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles ‘n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn for the latest news.

Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.

Post Consumer Brands corporate headquarters in Lakeville, Minn. is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two-building campus to help put breakfast on the tables of millions of consumers in North America. 

OVERVIEW: 

The Training & Change Lead is responsible for organizational readiness and deployment of Supply Chain related transformations as defined by organizational goals and objectives. This position assists with managing all aspects of change associated with the transformation of the organization to align with business processes, systems and technology, job roles and organizational structures. This includes oversight and leadership of Supply Chain Transformation change management project team activities. This person will focus on the people side of change.

The primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption and usage while minimizing resistance. The Training & Change Management Lead will work with the project team, process owners, and organizational leaders to ensure adoption, utilization and proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

JOB ACTIVITIES:

• Design, develop and implement change management strategies and plans
• Supervises execution of activities related to organizational change management and end user readiness
• Help prepare each impacted business area for change associated with new or changed systems and business processes, so they are ready to go-live.
• Manages resolution of potential organizational obstacles
• Communicates and educates the user community on administrative system progress, objectives, and requirements to include a means by which to evaluate and ensure organizational readiness
• Works with process teams to ensure that new design elements are being appropriately communicated to the organization and effectively incorporated into end user training content
• Perform/assess Stakeholder and change impact analysis identifying potential project impacts/risks
• Complete overall change management assessment
• Identify and anticipate organizational challenges and/or resistance; develop risk mitigation plan
• Spearhead initiatives to develop employees’ understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices
• Manage role-based learning program including, training course to business role mapping, learning plan creation and assignment and verification of knowledge transfer.
• Facilitate Trainer / Super User best practice user group sessions to drive and reinforce standardization and ownership across the organization.
• Design and execute surveys and other feedback or evaluation methods to measure and continuously improve the entire learning process.
• Assist with creation of key messages, functioning as a communication and change agent to help drive communicating the right messages, at the right time, using the right method, to the appropriate employees.
• Develop and execute visual tracking and progress reporting of training related metrics to increase visibility and help drive success. Reinforce desired behaviors and celebrate successes. 

EDUCATION:

• BS degree in business, communications, related field, or equivalent experience.

EXPERIENCE:

• 5+ years’ experience with medium to high complexity change management (i.e.. ERP projects)
• Possesses knowledge of the process areas being transformed and an understanding of how the process, including supporting system(s), integrates with other processes and initiatives
• Possesses knowledge and experience in end-user training strategy
• Demonstrated experience in successfully leading the design and implementation of Change Management strategies in support of system deployments
• Accreditation in executing change management strategies
• Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
• Experience with ERP and Advanced Planning Systems is preferred
• Experience with Kinaxis applicate suite is desirable
• Knowledge of manufacturing systems and processes
• Ability to think critically and use analytical skills to draw conclusions from known inputs and develop and present recommendations
• Must be able to effectively interact, collaborate and communicate across multiple functions in the organization
• Strong Excel and analytical skills