Training Consultant Manager at TRC Talent Solutions
Dunwoody, GA 30346
About the Job
Global hotel firm based in Atlanta seeks a Training Consultant for a change management initiative. This is a long-term consulting role as part of a global project. Oracle knowledge preferred. Be local to Atlanta/east coast based. Willing to do some travel.
At least 3 years’ experience in hotel operations or similar Hotel experience - previous experience within hotels or service-related industry – essential
Previous experience in a support role with project experience a benefit.
Wide understanding of the business needs in relation to the core hotel systems (PMS, CRS, RMS, Management information systems), and the impact that these systems have on the hotel user and wider business environment.
Training experience in both delivery and creation of the end-to-end Learner Journey with at least one years’ HR / Training experience gained in a multi-site, brand, or service company.
Articulate presenter and communicator with effective verbal and written communication skills for co ordinating effective training delivery and working effectively with senior managers, possessing strong relationship management skills, and well-developed persuading abilities.
Broad commercial and business skills are essential to provide analysis with recommendations and guidance to support strategic decision-making and planning.
Flexible and adaptable with excellent organizational, time management, communication, and administrative skills, highly detail orientated with the ability to work well under pressure and meet tight deadlines.
Strong inter-personal and organizational skills, customer focus, problem solving and cultural awareness with the ability to work remotely and travel frequently.
High degree of computer literacy preferred - advanced use of Microsoft office, including PowerPoint, Word, Excel, and Outlook
Ability to use existing or new technology and different types of software and hardware, and to understand leaner tracking and performance support systems and apply them as appropriate.
Educated to degree level or equivalent business diploma.
Able to influence and negotiate with a wide range of stakeholders.
Decision making Skills.
Recommends learning and training solutions based on data analysis, business needs and targets.
Regional and Global lens to ensure an adequate quantity and variety of learning solutions are available to meet hotel operational and certification needs for firm from the Vendor.
Responsible for identification of Global/Regional training needs and implementation of training plan in collaboration with Manager and Director.
Qualifications And Requirements
College plus 3 years related training consulting experience, or an equivalent combination of education and experience. Must have experience working in a luxury hotel. Must speak fluent English.
This job requires ability to perform the following:
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with employees, hotel management, RVPOs, and corporate training staff.
Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
May be required to work nights, weekends, and/or holidays.
Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
May be required to work nights, weekends, and/or holidays.
