Training Coordinator - MidPen Housing Corporation

WHY MIDPEN

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

BENEFITS AND COMPENSATION

In 2023, MidPen was again certified as an official Great Place to Work®, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$25.00 - $30.29 Hourly - Pay based on applicable experience and qualifications

POSITION OVERVIEW

Under the direction of the Director, Learning & Development, the Training Coordinator is responsible for organizing the logistics for training events, administering the company’s Learning Management System (LMS), working with various administrative professionals to ensure support in the local offices, setting up internal/external courses and related sessions, coordinating all aspects of the attendance process, implementing training policies/procedures, overseeing admirative tasks, and other logistic support. This position will also handle ordering/copying of training materials, tracking compliance and mandatory trainings, and utilizing various technology as required by the position.

This is a hybrid position, based on working in the Foster City Office. (2 days in office, 3 days remote).

ESSENTIAL DUTIES

• Maintains all aspects of the company’s Learning Management System
• Coordinates on-site, distance learning class schedules and external class attendance for participants from various departments
• Supports onboarding training for new employees
• Assists in the internal marketing of courses offered to all employees
• Registers participants for various live training sessions, enrolls members in online courses and assigns them appropriate learning paths, as needed
• Keeps accurate records of training participation for all employees at the company.
• Tracks completion of continuing education and required certifications to follow the required industry regulators
• Arranges logistics for training sessions (room reservations, set up, ordering of food, name tags and sign-in sheets) and carries out any other necessary tasks to ensure successful learning events
• Processes and responds to internal and external emails (general education-related inquiries) with tact and in a professional manner
• Orders, maintains inventories and prepares various training materials and supplies for the company’s training programs
• Addresses and resolves minor training-related issues with limited supervision
• Supports the set-up, clean-up, and advertisements of companywide training sessions and other education-related activities
• Prioritizes and manages multiple tasks, special projects and training initiatives
• Builds effective relationships with other departments to support employee development
• Coordinates with training vendors to ensure the success of their sessions (onsite and online)
• Supports the production of distance learning events utilizing the latest technologies
• Produces various monthly update reports for evaluations and training attendance
• Modifies PowerPoint presentations and other educational materials
• Performs other duties as required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

• Associates degree in a related field and two (2) plus years of relevant experience or an equivalent combination of education and relevant experience
• Bachelor’s degree in a related field preferred

Knowledge, Skills, and Abilities

• Must be able to work in a fast-paced and growing environment
• Excellent customer service and interpersonal skills
• Exceptional and effective written and oral communication skills to address a wide variety of audiences
• Capable of meeting tight deadlines under pressure
• Strong organizational and problem-solving abilities
• High comfort level in dealing with vendors and employees at all levels in the organization.
• Demonstrated proficiency using MS Office suite applications (Word, PowerPoint and Excel) and Adobe Professional
• Knowledgeable in utilizing various distance learning tools (GotoWebinar, WebEx, Adobe, Connect, Zoom, or similar tools)
• Knowledge of Learning Management Systems a plus
• Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl

Working Conditions

• Must be able to work Monday through Friday 8:30am – 5:00pm, occasional changes to schedule due to trainings
• Ability to travel between properties

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.