Training Coordinator - Bello Machre

Company Description

Bello Machre – We provide a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland. Our name is pronounced Bĕllō Mah-cree and means Home Of My Heart.

Working for Bello Machre is more than a job. We value our employees’ time, training, and personal and professional development.  All required training for employees is provided free of charge, and time spent in training is paid.

Benefits

• Meaningful and purpose-driven work
• Working for one of Baltimore's 2022 Top Workplaces
• Supportive company culture
• 100% Paid Health Insurance
• 403B Retirement Plan with company match
• Paid Time Off (PTO)
• Company Phone or cell phone stipend
• Flexible Spending Accounts: Health and Childcare
• Tuition Reimbursement
• Paid Training
• Long-term Disability Insurance
• Short-term Disability Insurance

Benefits

• Meaningful and purpose-driven work
• Working for one of Baltimore's 2022 Top Workplaces
• Supportive company culture
• Paid Sick Time
• 403B Retirement Plan With Company Contribution
• Tuition Reimbursement
• Paid Training
• Long-term Disability Insurance
• Short-term Disability Insurance

Vaccination

Bello Machre takes the health and safety of our employees, the people we support, and the greater community very seriously.  It is our expectation that all employees who are able to get vaccinated and boosted, do so. 

Job Description

Department: Human Resources

Supervisor:  Training Director                      Status: Non-Exempt

Summary
The Training Coordinator provides support to the Bello Machre training program by aiding with the employees of Bello Machre, community members, and others who may be interested.  The Training Coordinator must maintain current and relevant training and regulatory information to enable us to provide excellent care and support for the individuals served by Bello Machre.  The position assists with maintaining compliance of the Bello Machre’s Policies & Procedures during all training programs. 

The Training Coordinator may work up to 40 hours per week, and may not exceed 40 hours per week unless express approval by the direct supervisor is received. 

Basic Qualifications:

To perform this job successfully, an employee must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this job.   

In addition to the requirements below, the employee must be at least 18 years of age, have a nurturing and caring demeanor, and have a genuine interest in supporting the independence of those we serve.

Education and/or Experience 
A high school diploma or GED equivalent is required; a college degree is preferred. A minimum of 2 years of administrative experience is required, preferably with some experience administering a training program.

Trainings, Licenses, and Certifications                                                                                                The employee must have and maintain a valid Maryland driver’s license.  They may not have more than three points on their license at any time and may not have any alcohol and/or drug related citations on their license.

 Bello Machre Orientation (Training will be provided upon hire)

Work Environment 
Bello Machre provides a safe, friendly, and supportive work environment.  The employee must represent the company’s mission to enrich the lives of those we serve through loving care, guidance, and opportunity, so that they can live life to its fullest.  Our employees share a dedication to their job and a nurturing spirit that is evident in their everyday work. 

Physical Demands                                                                                                                      While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, sit, bend, lift, push, pull, and reach with hands and arms. The employee frequently lifts and transfers, and must be able to lift at least 50 pounds. 

Environment                                                                                                                                   While performing the duties of this job, the employee may be in a variety of locations and conditions, including but not limited to the home, various offices, and out in the community. 

OSHA                                                                                                                                                   Employees in this position perform tasks that may involve potential exposure to blood and other bodily fluids.  All employees are expected to utilize universal precautions and follow all safety guidelines.  All employees are offered the opportunity to obtain the Hepatitis B vaccination at no cost to them, and at any time during their employment.                                                                                                                          

Essential Duties and Responsibilities 
To perform this job successfully, an employee must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this job. 

1. Facilitate Bello Machre’s Orientation and other Bello Machre required training.
2. Tracking course completion in our administrative Learning Management System.
3. Coordinate with Training Director to track completion of National Direct Support Professional (DSP) Apprenticeship program.  
4. Communicate on-going training schedules to employees as appropriate; Prepare and distribute Training Catalogue. 

• Enroll participants in training courses and provide confirmation as appropriate; Review enrollment and determine when cancellations or rescheduling may be appropriate; Make arrangements for trainings as needed.
• Maintain training database; Prepare and distribute monthly employee suspension list.
• Attend mandatory meetings, to include supervisory meetings.
• Maintain current and relevant trainings; Participate in new trainings that may be required.
• Check email and voicemail daily; Respond to emails and voicemail within 24 hours or as appropriate.
• Maintain and register for contractors for required trainings.
• Track annual training, which includes OSHA and other pertinent topics. 
• Monitor MDOT alerts weekly and generate letters to employees as needed. Update Motor Vehicles Tracking for employees monthly and update the insured drivers’ log bi-weekly.
• Training Tracking, including monitoring Relias, iCM, and DHCA portal for completion and mark trained spreadsheets. 
• Other duties as assigned.

Specific Job Knowledge, Skills, and Abilities                                                                                       To perform the job successfully, an individual should demonstrate the following competencies:

General Job Knowledge                                                                                                              Demonstrates strong understanding of job description; Possesses and demonstrates the knowledge and skills needed to perform the essential duties of the position; Possesses skill and proficiency in carrying out their assignments; Holds self-accountable for assigned responsibilities and sees them through to completion in a timely manner; Skilled at planning, organizing, and prioritizing their workload. 

Judgment / Reasoning / Problem-Solving                                                                                    Demonstrates the ability to resolve problems and to resolve conflict effectively; Demonstrates sound judgment when making decisions; Understands potentially problematic or hazardous situations and acts within reason; Adept at analyzing facts, problem-solving, and making decisions.

Communication / Professionalism / Other                                                                                            Expresses self calmly and clearly, both verbally and in writing; Demonstrates effective listening skills with people at all levels of the organization; Accepts constructive criticism and supervision; Communicates effectively with supervisor, peers, individuals, families, and other with whom they come into contact; Demonstrates ability to communicate concerns and suggestions appropriately. 

Teamwork / Interpersonal Relationships                                                                                            Displays a positive attitude when interacting with others; Supports company and personal goals; Utilizes the chain of command appropriately; Demonstrates the ability to work cooperatively as a part of a team.

Initiative                                                                                                                                               Initiates activities and a willingness to take on additional responsibilities. Identifies and completes tasks without being asked; Addresses concerns with direct supervisor constructively and in a timely fashion.

Attendance / Reliability                                                                                                                      Attends work as scheduled and on time; Plans any absences well in advance and assists with securing coverage as needed; For emergencies contacts direct supervisor within a reasonable amount of time.

Communication                                                                                                                                - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; participates in meetings.Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Supervision and Feedback

Meets with each employee on a regular basis for supervisory meetings (generally, once every other week); Identifies performance expectations; Gives timely feedback; Helps each employee see the potential for developing their skills and eliminates barriers to success; Takes timely and appropriate disciplinary or performance counseling action with employees; Displays fairness towards all employees. Empowers employees by providing the tools and knowledge that are necessary to be successful in their position; Delegates to employees, based on each employee’s skills and potential.

General

Meets deadlines as appropriate; Returns phone calls, emails, etc. in a timely manner; Handles emergency situations promptly and in a calm and effective manner; Displays an openness towards new ideas; Accepts constructive criticism and supervision.