Training Manager at Introlligent Inc.
Austin, TX
About the Job
Hi ,
We have a contract opportunity for Training Manager with our direct client @ Cupertino, CA / Austin, TX.
If interested, kindly share with me your resume .
Change Management Lead
In this role, you will:
- Collaborate with business owners, process SME’s, and other stakeholders to review the current state against proposed future state processes, systems and review change impacts.
- Lead and document change impacts by conducting impact analyses and other change management assessments
- Develop training materials that will used in instructor-led sessions or as part of self-paced offerings
- Develop communication materials to ensure adoption of new ways of working and technology solutions for both internal and external stakeholders
- Project manage your work stream (e.g. weekly status reports, risks and dependency management, work stream planning)
Minimum Qualifications
- 5+ years of experience in project/program/change management and/or training content development and delivery on similar programs
- Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation
- Experience working on enterprise-scale, multi-country digital transformation projects
- Experience working on multi-release projects following the Agile methodology
- Bachelor’s degree or equivalent experience
Preferred Qualifications
- Background in CRM implementations such as Salesforce is highly preferred
- Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management, partner collaboration, forecasting, campaign management is a plus
- Change management certification (such as PROSCI) or other designation is a plus
- Proficiency with Apple iWork Tools - Keynote, Numbers, Pages.
- Experience working with sales teams in US Education or Government markets
- Passion for problem solving and overcoming business challenges in partnership with others
- Outstanding communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Past experience developing communications and training materials
- Experience collaborating on projects with a geographically dispersed team in a highly-matrixed, fast-paced environment. Requires onsite presence to effectively collaborate with the team
- Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities, and tasks
- Resilience, tenacity, and attention to detail