Training Partner - Hoyleton Youth and Family Services

POSITION SUMMARY

The Training Partner position will be responsible for providing direct guidance, coaching, and preparation for newly hired employees, consistent with Hoyleton's CARE agency practice model. Under the direct supervision of the Director of Information Systems and Performance Improvement, will work closely with program and department supervisor, and Human Resources to ensure employees are fully trained and supported in their position. Training Partners will be assigned to specific programs and/or administrative departments to collaboratively support the new employees in those areas. In addition, the Training Partner delivers a variety of training programs, including new hire orientation, CARE, TCI, CPR, and other mandated trainings; tracks staff attendance, maintains training records, and assists with the management of training assignments. The Training Partner will meet additional agency staff training needs as assigned by the Dir. of ISPI.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Will conduct orientation and training of new employees on a rotating Will observe and assess the work, and document assessment of new hires along with their completion of orientation tasks.
2. Will assist the of ISPI and Dir. of HR in the development and ongoing improvement of the orientation curriculum and process.
3. Trains staff on TCI techniques and CARE principles. Observe new hires in practice situations and offer "in the moment" coaching on the use of TCI techniques and practice guided by the CARE Assesses willingness and ability of new hires to apply CARE principles in practice and shares assessment with new hires and their supervisor.
4. Co-chairs meetings with other trainers (TCI / CARE).
5. Documents training assignments and attendance in the electronic training
6. Rotates new hires into teams to shadow veteran staff while evaluating the performance of new hires and works with the supervisors to facilitate skill-building and development
7. Works in conjunction with programs and departments to address issues related to staff non-compliance with training, including specific reporting related to compliance as needed
8. Supports new employees in the use of electronic job-specific and agency-wide data
9. Maintains familiarity with applicable policy and procedures and assures compliance in training
10. Remains current on community training opportunities and informs staff of options they may benefit
11. Periodic travel to other agency sites aside from primary work location to assist in improvement and training

SKILLS and ABILITIES

1. Must be capable of becoming a CARE Educator and TCI Trainer, with the ability to pass TCI exams.
2. The ability to understand the issues of trauma, separation, and loss for the child in care and a commitment to a child's right to belong to a family.
3. The ability to provide service in a manner that reflects an appreciation for the cultural background, heritage, and identity of staff and clients.
4. Excellent oral presentation and written communication skills.
5. Possess and maintain a driver's license in good standing
6. Possess and maintain proof of automobile insurance.
7. Must be at least 21 years of age

EDUCATION AND/OR EXPERIENCE

• A Bachelor's Degree from an accredited program in social work, related human services field or business, and/or three years experience in a human service or business setting.
• Eligibility for Child Welfare licensure by DCFS is preferred.
• Supervisory experience preferred.

CARE & TCI

One of the essential job functions of any position within the agency is to align your performance with our overarching philosophy of CARE. All decisions, actions, communication, and performance should align with the six CARE principles (Developmentally Focused, Family Involved, Relationship-Based, Ecologically Oriented, Competence Centered, and Trauma-Informed). Not only must you complete the CARE training with satisfactory participation, but you must then put that training into practice in your everyday work.

Every employee must also pass TCI training with a satisfactory grade in written and/or physical testing. All employees must remain current on refresher training that is provided monthly at all locations. You will be tested every 6 months on the physical portion, if applicable to your position. You will be tested annually on the written portion, regardless of your position. If you are not current on your TCI refresher training every six months, you will be required to retake the full course. If you do not pass either test, you may be required to retake the full course. Not only must you complete the TCI training with satisfactory participation, but you must then put that training into practice in your everyday work.

Location: 62208