Training Specialist at TEKsystems

Currently seeking a Training Specialist to join the team at a credit union in Hillsboro, OR!

Job Description:

• Develop and deliver training for new hires and existing employees in alignment with business objectives
• Apply adult learning theory, instructional design best-practices, and learning standards to maximize knowledge transfer, skill building, and learning retention
• Utilize a variety of learning technologies, channels, and mediums to create and deliver engaging learning experiences appropriate to the audience and environment
• Support teammates in the adoption and usage of business processes, systems, and technology
• Monitor and report on the effectiveness of education/training programs including staff attendance and specific program results
• Ensure internal communications and learnings are prepared and delivered in a timely and effective manner
• Act as a subject matter expert in core business unit systems and work with other subject matter experts to create and build-on company programs, systems, and projects
• Represent the business unit regarding new products and changes to compliance, systems updates, and guidelines
• Responsible for developing and maintaining training standards, meeting prescribed timelines, and continuous improvement of department operations
• Proactively communicate to business unit leaders any employee related issues that arise during training
• Proactively partner with other Learning and Development trainers to ensure alignment of company training programs

Skills & Qualifications:

• Minimum Education: High School Diploma; additional coursework in Instructional Design or Learning and Development preferred
• Minimum 2 years’ experience in a financial services retail branch, call center, collections, underwriting, processing, or servicing; including some experience in training, mentoring, or developing others
• Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
• Ability to extract information, structure it, and create content that is simple to digest
• Excellent verbal and written communication skills; able to express ideas concisely and logically
• Excellent editing and proofreading skills, including a strong attention to detail
• Ability to create and deliver engaging presentations tailored to diverse audiences
• Ability to influence others and move toward a common vision or goal
• Understanding of adult learning principles, change management principles, methodologies, and tools is preferred
• Working knowledge of Microsoft Office Suite

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.