TRAINING SPECIALIST - HR - Seminole Gaming

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Casino Brighton can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

Seminole Casino Brighton is a 27,000-square-foot casino with 375-slot and gaming machines, a seven-table poker room, and high-stake bingo seats, with full service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

OUR COMMITMENT TO SERVICE:

We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.

JOB SUMMARY:

Under the guidance of the Human Resources Supervisor, incumbent will create and support an environment for professional growth and development. Partner with management to engage team members at all levels of the business/property/organization to effectively identify training and development needs and deliver programs that will support business goals.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

• Coordinate, schedule, and facilitate management and specified operational training for new hires and current team members, including New Hire Orientation, Guest Service Training, Trainer Certifications, etc.
• Monitor, evaluate, and record training activities and program effectiveness; periodically prepare reports for Human Resources Management.
• Organize, develop or obtain, training collateral/content for property specific courses when appropriate. Make suggestions as revisions become necessary. Develop content supporting tools such as PowerPoint presentations, participant workbooks, assessments, job aids, etc.
• Identify and assess training needs of team members by conferring with managers, supervisors, and subject matter experts; conduct focus groups; provide assessments, and personal observations as appropriate.
• Implement training and develop programs within the property; successfully manage projects such as these.
• Present information using a variety of instructional techniques and formats such as role play, simulations, team exercises, experiential activities, group discussions, videos and lectures.
• Create, publish, and maintain annual training calendar.
• Participate in training projects with peers within the organization; will include some travel.
• Gain knowledge of roles within the property to assist with creating job aides for new Team Members and provide Management feedback.
• Responsible for maintaining eLearning System; generating and reviewing respective reports, following organizational compliance standards, providing communication to property leaders, and assisting with corresponding audits.
• Responsible for purchasing needs of Human Resources.
• Assist Human Resources Team with property events.
• Responsible for other tasks and projects as assigned.

QUALIFICATIONS:

• High School Diploma or GED required.
• Bachelor's Degree preferred or equivalent combination of education and/or experience that provides the required knowledge, skills and abilities will be reviewed in lieu of College Degree. 
• One (1) year experience of training facilitation preferred.
• Must be proficient in Microsoft Office; specifically Word, PowerPoint, and Excel.
• Must be self-motivated and have the ability to create, plan, and excute projects. 
• Must have positive and enthusiastic attitude, communicate clearly, work well with people and have strong organizational skills.
• Be professional and keep composure in all situations.
• Must maintain high level of confidentiality.
• Responsible to maintain self-compliance.

WORK ENVIRONMENT:

• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.   

#gotoworkhappy

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).