Training Specialist II - PCI Government Services

Training Delivery
• Develop strategies for parsing and electronically cataloging training materials based on deficiencies to which the training materials align.
• Develop and implement a training and dissemination strategy tailored to the needs of program stakeholders.
• Develop a support tool for stakeholders to use when recommending remedial training to staff in areas cited for deficiencies.

Learning Management Systems Administration Support:
• Provide learning management systems (LMS) support to the client and additional stakeholders.
• Program training plans, pre-tests, post-tests, evaluations, and other training updates in the LMS.
• Upload training materials (e.g., eLearning files, mp4 videos, PDF job aids, etc.).
• Provide support to learners/LMS users to mitigate technical difficulties (e.g., lost passwords).
• Triage and respond to emails sent to functional mailboxes.
• Send email messages and calendar invitations to promote upcoming training events.
• Facilitate live virtual training (e.g., webinars) in preferred online platforms (e.g., Zoom, Zoom Events, Microsoft Teams).

Program Evaluation:
• Assess the effectiveness of training programs through surveys, assessments, and feedback.
• Clean and analyze learner data, including but not limited to course completion rates, average knowledge gain, and learners’ qualitative responses to evaluation surveys.
• Monitor learner data trends and provide recommendations for continual improvement.

Compliance & Documentation:
• Ensure that all training programs comply with industry regulations and company policies.

• Bachelor’s degree in Public Health, Instructional Design, Educational Technology, or a related field.
• Proven experience (3-6 years) as a Training Specialist, Trainer, or similar role.
• Strong knowledge of various training methods (eLearning, workshops, etc.).
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple training projects and priorities.
• Proficiency in Learning Management Systems (LMS) and Microsoft Office.
• Strong organizational skills and attention to detail.
• Adaptability and creativity in designing engaging learning experiences.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:
• Master’s degree in a relevant field.
• Certification in training or instructional design (e.g., CPTD, ATD).
• Experience with performance consulting and change management.
• Experience supporting federal or state government agencies, particularly public-health-focused agencies such as the Centers for Disease Control and Prevention (CDC).

PCI Federal Services (PCIFS) and it's subsidiaries is an equal-opportunity employer. PCIFS does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.

Preference may be extended to qualified Native American Indian candidates

in accordance with applicable federal law.