Training Specialist - MidAtlantic - Crash Champions

At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit www.crashchampions.com.

As a member of the elite TRADET Field Instructor Team, this person will play a key role in developing our leaders and subject matter experts at Crash Champions. This Operations-based training detachment will work directly with identified Operations team members to enhance and verify competencies that will boost workplace performance and bottom-line revenue. In order to be considered for this role, you must live in GA or North Carolina.

• Delivering quick response training within their assigned markets. This position is expected to travel as dictated by market needs. 

• Delivering structured learning experiences for both virtual and in-person learning by: Utilizing report tools, supervisor feedback, and virtual or in-person observation, to complete training-related Friday Deep Dives to prioritize and target individuals or small group training gaps. 

• Assisting operations team members via Outlook, Teams, & Ivanti Support Portal 

• Level set with assigned VP on the following: Virtual or field training location. 

• Prioritize calendar, direction, timing, and content modules to deliver. 

• Track, organize, and deliver personal performance metrics for each FOS role so we can automate visibility and competency improvement or deficiencies via PowerBI, MMMs, & TMMs 

• Working with Operational Leadership to design & conduct structured training programs 

• Support company initiatives per Senior Leadership directional guidance 

• Co-facilitate DO and GM Boot Camp facilitation 

• Deliver targeted training to new hires, acquisitions, recently promoted team members, and/or groups at all role levels up to and including DO 

• Experience writing collision estimates with CCC and/or Mitchell Cloud required
• Ability to travel 50% of the month - visiting repair stores within respected markets 

• High school diploma or GED equivalent 

• Highly proficient in operating computers

• Adept at quickly acquiring new skills

• Excellent communication skills 

• Exceptional presentation skills 

• Ability to succeed in a fast-paced environment