Training Specialist - Onboarding and New Hire Experience Specialist - Open Sky Community Services

The Staff Development team is responsible for providing training and development opportunities for all employees at Open Sky, across all programs, services, and roles. In collaboration with our service and support departments, the team manages training operations such as scheduling, registration and management, along with developing, delivering, and assessing effectiveness of training. Our team is committed to continuously assess what works, what employees need and design new opportunities to help our employees give their best to the individuals we support, while reaching their professional goals. Our goal is to make training engaging, informative, and FUN!

The Onboarding and New Hire Experience Specialist will focus on enhancing agency employees’ skills with a high-quality training curriculum to support the agency's orientation and onboarding experience for new hires. They will also coordinate trainings for all agency staff including training scheduling, registration and managing live virtual trainings.  Another primary responsibility for this role is to collaborate with hiring managers to ensure that new hires are signed up for additional certification trainings, and collaborate with Certifications & Compliance specialist to track attendance and certification completion.

Other Key Responsibilities: 

• Coordinate communication with other HR functions and hiring mangers regarding new hire registration and attendance 
• Participating in development, design,and revision of training materials.
• Facilitate training both in person and virtually.
• Coordinate data collection and reporting on metrics related to implementation of onboarding practices.

• High School Diploma, GED, or equivalent required.
• Proficiency in organizing and delivering information in a clear, comprehensive manner and previous training experience required.
• Previous experience with hiring and/or onboarding staff required. 
• Valid Drivers License and acceptable driving record required. 

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity and justice for ALL.

At Open Sky, you’ll join over 1,100 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility, and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Regular Supervision, Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education!  Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran or disabled Veteran status.