Training Specialist - Shift-Fluid, Bonus Eligible - Akima, LLC

Company Overview:

 

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Here’s why we want you to consider LDRM:

• Tuition reimbursement program.
• Annual performance bonus up to $5,000.
• 401(k), health, dental and vision plans, and other insurances you can use.
• An Employee Assistance Plan that’s ready when you need it.
• Paid time off.

There is an on-site expectation with work-from-home flexibility for this role. Operational needs and our telework policy determine your work location. Additionally, you must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire.

Description:

As a Training Specialist, you are responsible for educating all current and future employees on the Visa Processing procedures by creating instructional programs, training plans, and by assigning additional course requirements. You will teach training curriculum topics with engaging lesson plans and examples of real-world applications. You are also responsible for gauging the students’ performance by creating and grading assignments, and by submitting recommended curriculum updates as needed. You will have ownership of government-mandated training as well as annual company requirements.

Responsibilities:

• Conduct classroom training courses, on-the-job training, and continual refresher and update trainings.
• Create learning assessments and assignments, syllabi, and instructional programs.
• Edit and modify the training curriculum and lesson plans as needed.
• Gauge the employees’ readiness to apply knowledge success as well as gauge their success in their roles.
• Employ appropriate and engaging teaching methods.
• Diligent and ethical record keeping.
• Collaborate with management to determine areas in which training is required.
• Use Microsoft Office suite to enhance every student’s learning experience.
• Adjust your training content based on changes in company and government regulations.
• Meet or exceed deadlines, goals, and the company-provided metrics.

Qualifications:

• Associate’s degree and two (2) years of relative experience, or Bachelor’s degree.
• Proficiency with Microsoft Office products including Outlook, Word and Power Point.
• Advanced skills in Microsoft Excel.
• Proven ability to interpret and use the applicable documents described in the Statement of Work.
• You should demonstrate excellent written and oral communication skills and be able to use them to draft effective trainings and presentations, communicate with customers, and to disseminate information to a wide audience.
• Show a strong attention to detail to successfully maintain detailed records and understand and evaluate trends.
• Have exceptionally strong organizational and time management skills.
• Demonstrate the ability to work independently and as a member of the team to effectively interact with our people and our customers at all levels.
• You must live within 90 miles of Portsmouth, NH, and be a U.S. citizen.
• You must successfully complete a credit and criminal background check and be able to obtain a federal Secret security clearance.

Again, there is an on-site expectation with work-from-home flexibility for this role.  This role is not shift-specific; you may perform your duties during the day for a period of time and during the evening shift another time.  You will be required to attend training in on-site for approximately 6 weeks. You will be required to conduct trainings and attend various other meetings in the office as required by our contract with the Department of State. 

 

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

Job ID:2024-13842Work Type:Hybrid