Training Specilaist II - Ursus, Inc.

Training Specialist II

The U.S. Department of State (DoS) leads America's foreign policy through diplomacy, advocacy, and assistance by advancing the interests of the American people, their safety and economic prosperity.

Additional responsibilities include:

• Conduct training needs analysis.
• Design curriculum for distance learning materials, including but not limited to: content outlines, learning objectives, interactive simulations and knowledge assessment questions.
• Review application development user stories and features to determine training impact and conduct the research necessary to develop and revise training materials.
• Develop interactive training, including but not limited to: storyboard development, screenshot capture, custom template programming and internal review processes that adhere to existing standards.
• Conduct Peer and Design review of training material for accuracy.
• Maintain policy and standards for online training throughout development process.
• Ensure training content is accurate based on outside feedback.
• Monitor training changes and updates for dissemination and implementation.
• Prepare training documentation.
• Analyze existing training materials and make recommendations to update training processes to satisfy customer objectives.
• Coordinate training activities and scheduling according to training program.
• Manage multiple training projects simultaneously involving successfully organizing, planning, and executing small-scale training projects from vision through implementation.
• Establish a project training plan including audience, approach, design, and list of deliverables.
• Use independent decision-making to design and develop training materials, reference materials, presentation materials and job aids.
• Prepare student materials (course manuals, workbooks, instructor notes, handouts, and course evaluation forms).
• Ensure all training materials are clear, concise, instructionally sound, and directly support learning objectives; ensure materials are 508 compliant.
• Work with learning management system administrator to assign training and upload training materials; track training completions and report metrics.
• Provide support for coordinating, developing, and delivering remote training to the user community.
• Provide second level support and coordinate training with help desks.
• Train personnel by conducting formal classroom courses, workshops and seminars.
• Prepare reports and monitor training tasks in support of the goals of the Contractor Program Manager and the government sponsor(s) using standard training standards and software.
• Provide input to the Training Manager and the Contractor Program Manager on areas of continuous improvement.
• Work on all the assigned duties by the management.

You Have:

• SECRET Clearance
• Bachelor's degree in Business, Education, or Information Technology OR IT certifications (MS-MCT, CompTIA CTT+, SAFe, etc.)
• 5 years of experience delivering training in a structured environment.
• Excellent written and verbal communication skills.
• Knowledge of Instructional Systems Design
• Demonstrated initiative, sound judgment, effective decision-making.
• Experience in Customer Service.
• Understand computer functions and related technical terminology and how they are applied in everyday business situations.
• Possess thorough knowledge of appropriate hardware and software (ex. - PCs, Microsoft (MS) Windows, MS Office.
• Experience using Microsoft 365 productivity tools.
• Experience with Agile development methodologies preferred.
• Experience with multimedia development tools (Adobe Captivate, Articulate, Camtasia, etc.) preferred.
• Experience with webinar software (Webex, MS Teams, Zoom, etc.) preferred.
• Experience with applications such as ServiceNow and Salesforce preferred.
• Prior technical training experience preferred.
• Able to travel up to 25% domestic and internationally.

Clearance: Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information; U.S. SECRET clearance is required.