Training Support Specialist - Atlantic Pacific Companies

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.

We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!

Our Company is seeking an experienced and highly motivated Training Support Specialist to join our Learning and Engagement team in Boca Raton, FL!

The Training Support Specialist will be responsible for providing and coordinating administrative and technical support. As a Learning Administrator, you will be responsible for a wide range of tasks, including file organization, report management, scheduling, data collection, auditing, and supporting various training initiatives. Your exceptional organizational skills and ability to multitask will be crucial to your success in this role.

Responsibilities include, but are not limited to:

• Communicates with hiring managers/supervisors and associates as needed to ensure participation in training events.
• Generate training survey reports and feedback to provide basic data analysis.
• Tracks participant learning progress for classroom and webinar training delivery within the Learning Management System or externally and develops appropriate attendance and compliance reports.
• Works with management, supervisors, and associates to learn about work situations requiring training and better understand changes in policies, procedures, regulations, business initiatives, and technologies.
• Prepares and keeps appropriate forms, records, and feedback regarding content, trainers, and training progress.
• Supports live and virtual classroom set-up and break-down (materials, technology, etc.).
• Assists the Learning and Engagement team in preparing, organizing, writing, and providing training for existing and new employees.

Requirements:

• 3 to 5 years related experience preferred
• Customer Service experience required
• Experience working in Multi-Family Property Management is a plus
• Strategic, organized and time-focused
• Able to work well under pressure and adhere to strict deadlines.
• Proficient in computer software including but not limited to, Microsoft Office (Excel, Word, and Outlook), Adobe Acrobat, Yardi/One site, Yext.
• Strong written and verbal skills
• Ability to communicate professionally with all levels of management, trainers, and team members

Company Perks:

• Competitive Salary
• 100% Employer-Provided Health Insurance, Life Insurance, and Long Term Disability
• Dental and Vision Insurance
• Flexible Spending Accounts
• Paid Time-Off/Holidays
• 401(k) Retirement Plan
• Employee Referral Program
• Employee Assistance Program
• Employee Discounts Program

For more information, please visit Our Website

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Atlantic Pacific Companies is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions