Transportation Coordinator - Engel North America

Job Summary:

The Transportation Coordinator coordinates the importing, transporting and rigging of Engel products including machines, robots and automation. Obtains quotes from vendors and works with sales and customers to successfully deliver ENGEL products in a timely and cost effective manner.

Responsibilities:

• Oversees the timely delivery of machines, robots and automation.

• Maintains delivery schedules and tracks deliveries to ensure customer expectations are met.
  • Updates and provides tracking information to customers, both internal and external.
  • Monitors and reports issues such as damages, accidents and safety.
  • Handles customer complaints and assists the Customer Service Division in reconciling damages to equipment and related delivery issues.
• Acts as expert in the understanding and application of INCOTERMS.

• Responsible for customs compliance.
  • Maintains internal documentation, processes, procedures to ensure that the company is compliant with all US and Canadian customs requirements.
  • Responsibility for the relationship and operating procedures with customs brokers to ensure that the company is compliant with all US and Canadian customs requirements.

• Negotiate contracts with outside transportation companies, including the company’s

manufacturing locations.

• • Analyzes delivery and rigging costs and recommends more cost-effective methods of transportation.
  • Maintains vendor relationships.
  • Works closely with the company’s production plants to provide fair transportation revenue splits.

• Prepares reports.
  • Maintains delivery schedules, tracks deliveries to ensure customer expectations are met. Reports on such.
  • Maintains responsibility for the profitability of the transportation/rigging cost center

• Arranges transport of equipment and material for trade shows such as MD&M, NPE, etc.

• Performs other duties or special projects as required or as assigned by a supervisor.

Qualifications:

• High school diploma or equivalent required.
• Business related degree is a plus
• An understanding and/or experience in B2B transactions, including purchasing, quoting, shipping, rigging, customs documentation, dispatching, purchasing and negotiating experience. International transportation experience would be a plus
• Customer service and support experience
• Broker’s License is a plus.
• Microsoft Office, CRM, SAP, US Customs ACE portal
• Good communication skills to exchange/supply information are necessary as this role interacts with other employees within Engel as well as externally with suppliers and customers.
• INCOTERMS expertise