Transporter at Compass Health Network
Warrensburg, MO 64093
About the Job
The Transporter is responsible for the transportation of Compass Health consumers and will dispatch, route, and track new and existing transportation referrals. The Transporter will drive and maintain agency vehicles and must be able to perform the essential functions of the position with or without reasonable accommodation.
This is a full-time position.The schedule is Monday-Friday (split shifts).
ESSENTIAL FUNCTIONS
- Drives within posted speed limits with passengers in their seatbelts while vehicle is in motion
- Obeys safety regulations and traffic laws
- Requires working in a team environment
- Acts as a preceptor and educator to new staff
- Attends 20 or more hours of continuing education per year, passes initial/annual physical, and passes required classes such as CALM and CPR
- Reports and schedules any vehicle maintenance needs, and is responsible for regularly cleaning the vehicle
- Reports any emergency breakdowns or accidents per company policy
- Completes vehicle inspection, mileage, and maintenance logs
- Must have knowledge and understanding of policy and procedures, and abide by all Federal and state laws
- Transport Compass Health patients
- Plan efficient pick up and drop off routes to maximize efficiency
- Maintain professional, and respectful communication with customers, public and other staff
- Follow event report and patient complaints policy and processes
- Notify supervisor of unusual occurrences or risk management issues
- Work outside in all weather conditions
- Completes vehicle inspection logs (Clubhouse only)
- May provide support with conflict resolution and support members when crises arise (Clubhouse only)
- Supports staff and members in daily operations of Clubhouse (Clubhouse only)
- Communicates any updates regarding members with supervisor and other staff (Clubhouse only)
- Other duties as assigned
Guidelines - Obey safety regulations and traffic laws
- Respect person's served confidentiality and interact in a professional manner
- Report any emergency breakdown or accident as required to transportation manager
- Follow agency van usage guidelines
High School/GED preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS - Ability to possess cognitive, organizational, and emotional maturity to deal effectively with multiple stressors required
- At least one-year experience in customer service or mental health-related field preferred
- Experience with management of transportation programs preferred
- Excellent communication skills and computer skills (Microsoft Office Suite) preferred
LICENSURE/CERTIFICATION - Must have a valid Class E Missouri driver's license or ability to obtain after 60 days
- Must have a valid Class E Missouri driver's license upon hire (Clubhouse only)
Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."
Why join us?
We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
At Compass Health Network, these are just a few of the benefits that we offer as an organization:- Advancement opportunities
- Professional development
- Licensure supervision
- Mentor opportunities
- Tuition reimbursement
- Scholarship program
- Employee Assistance Program
- Headspace Access
- Paid time off & Paid Holidays
- NHSC Loan Repayment Participant
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.