Travel Advisor at AAA Northern New England

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Agent must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Agents must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Agent do?
•    Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
•    Shares knowledge and expertise from personal experiences and/or education study trips
•    Develops long standing relationships with our members and builds referral and repeat business
•    Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the members expectations
•    Cross sells relevant products to enhance the trip experience such as AAA Member Rewards Credit Card and identify theft referrals

For the right individual this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

•    We offer extensive training to aid you in your career development through The Auto Club University
•    Regular recognition through various company programs and incentives for trips, cash and prizes
•    Company sponsored IATAN cards, providing exclusive travel agent discounts
•    Love to travel? Personal travel opportunities at discounted pricing
•    Corporate benefits for insurance products
•    Paid educational study trips are available for our Agents to promote career development
•    Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills
•    A high school diploma is required, but we prefer a 2 or 4 year college degree
•    You need to be able to pass comprehensive criminal background check and thorough urine sample drug screening
•    We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal orientated environment

Qualifications, does this sound like you?
•    Travel is not just a hobby or a wish, it’s your passion
•    You must be available to work most Saturdays and some evenings to support goal achievement
•    We prepare all of our Travel Agent Trainees for their new role by ensuring their successful completion of our Travel Agents Trainee program which requires some travel for training
•    You are driven by sales and exceeding your goals
•    You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
•    You have a strong and very comfortable relationship with paperwork and you are very organized!