Travel Clerk at Chenega Corporation

Overview

CHENEGA FACILITIES MANAGEMENT, LLC

Fort Irwin, CA

The Travel Clerk III will plan itinerary and schedule travel accommodations for military and civilian personnel with dependents, to include household goods and freight shipments, according to travel orders using knowledge of routes, types of carriers, and travel regulations.

Responsibilities

• Assist customers with the shipment of Household Goods (HHG).
• Prepare shipments, coordinates with carriers and conducts site visits. Tasks include passenger travel mission, having authority on travel matters, including the furnishing of advice and information to travelers, administrative officials and others; reconciliation of the travel account CBA.
• Has responsibility as the principal liaison with all elements, carriers, and facilities.
• Assist customers with shipment of small packages and freight.
• Perform clerical and physical tasks in connection with shipping goods and receiving incoming shipments.
• Provide reports and statistical data of all transportation activities.
• Submit monthly traffic activity reports.
• Process Incentive Payments and Reimbursements.
• Route and award personal property shipments for pick up.
• Process request for extension of travel and transportation entitlements.
• Process and/or Create inbound shipment record when documents are received.
• Monitor and review shipments.
• Process change in destination Requests.
• Maintain a calendar year record of shipments and tonnage ordered for each DPM Containerization & Local Drayage Contract line item.
• Arrange for the physical or administrative movement of personal property shipments into/out of Non-Temporary Storage (NTS).
• Verify Charges and process invoices.
• Monitor Non‐Temporary Storage (NTS) Lots Expirations.
• Process Individual/Family passenger movement requests.
• Process overseas travel requests.
• Prepare port call request.
• Manage the travel request mailbox to initiate and process government-related travel arrangements, travel orders, and prepare vouchers within government travel systems.
• Communicate verbally and in writing with staff in the division and outsiders as necessary as relates to travel processing.
• Answer telephones respond to e-mail inquiries, coordinate visitor travel, provide information, and stay in direct communication with travel preparers, coordinators and government approving officials.
• Prepare, review and update administrative documentation: Type correspondence, including letters, memos, reports and statements as needed to respond to routine requests for information related to government travel functions.
• Prepare, review, and update administrative documentation: Review the current documents together with other pertinent documents and revise or update the documentation to reflect the current status of travel actions.
• Prepare and route for approval all announcements for all travel-related meetings and conferences. Create and maintain a detailed filing and tracking system that records status of travel approvals throughout the government approval process.
• Input documents for tracking throughout a Government office for action, information or signature as required.
• Advise approving officials and other Government officials of irregularities in division travel or incidents that might disrupt planned or active travel.
• Perform warehouse inspections for the Transportation Service Provider’s (TSP) warehouse facilities in accordance with Surface Deployment and Distribution Command and Storage Management Office (SMO) non-temporary storage directives.
• Issue Letters of Warnings (LOW) and Letters of Suspensions (LOS) to TSPs who violate any provision of the DTR Appendix B Tender of Service (TOS), applicable rate solicitation, or commits unethical or unlawful acts.
• Responsible for compliance with current directives for inspections to include new business directives in accordance with Defense Personal Property Program (DP3) and the DTR4500.9R, Part IV.
• Troubleshoot problems with appropriate activities and individuals, maintains liaison and coordination with Government Systems Managers, functional process control managers, and Quality Assurance.
• Perform 100% in-person quality control inspection of all DoD Household Goods (HHG) shipments, both inbound and outbound within their Area of Responsibility, as established by Service guidance.
• Other duties as assigned

Qualifications

• High School diploma or GED.
• Minimum six (6) months of related work experience.
• Minimum three (3) years of experience in traffic management or aerial port organization as a Travel Clerk, preferred.

Knowledge, Skills and Abilities

• Possess extensive knowledge on Joint Travel Regulation (JTR) and Army Personal Property requirements.
• Possess knowledge of Defense Personal Property System (DPS) and Electronic Transportation Operational Personal Property Standard System (eTOPS).
• Possess excellent interpersonal and communication skills.
• Ability to follow oral and written directions.
• Possess strong written and verbal communication skills and strong Organizational Skills.
• Ability to Multi-task.
• Ability to use Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to pass a National Agency Check with Inquiries (NACI) for computer access.

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

Estimated Salary/Wage