Travel & Expense Analyst - Atlanta, GA - CRH Americas

Job ID:  499774

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.

Job Summary

The Travel & Expense Analyst serves as the program administrator and subject matter expert (SME) for Concur, IPG’s travel and expense system, supporting North American, organization of approximately 1,000 users. The Travel & Expense Analyst is responsible to support employees related to interpretation of the Travel & Expense policy, ensuring all travel and expense processes run accurately and timely, analyzing and resolving Concur issues, generating reports and reviewing expense report audit results. The Travel & Expense Analyst will also make recommendations for Concur system enhancements and modifications to policy, travel and expense reporting, and be responsible for implementation of changes within the Concur system. This is an in office role with opportunity for occasional hybrid

Job Responsibilities
 

• Program Administrator for IPG’s Concur Travel & Expense system (web-based travel & expense reporting)

• Set-up new users and maintain/update user accounts, including assignment and review of unassigned Corporate Cards

• Provide superior customer service to the Company’s North America Concur users in resolving expense report issues

• Enforce Company T&E policy, report exceptions to managers and/or HR for resolution

• Conduct and/or review audits of expense reports and resolve audit findings

• Ensure Concur audit rules, exceptions and procedures are aligned with the T&E Policy

• Prepare Corporate Card reconciliations for employees with delinquent account balances, or as required

• Continually implement enhancements to Concur Travel & Expense system to further improve and streamline travel booking and expense management processes, including proper testing and communication to management

• Provide monthly and ad-hoc management reporting on travel and expense; create and schedule sales manager reporting for regions; report on key metrics to upper management

• Provide training to new employees

• Educate users on company travel and expense policies to eliminate non-compliant behavior

• Extract weekly payment files from Concur and upload into SAP

• Perform monthly Concur account reconciliations to General Ledger

• Run Concur KPIs, monthly accrual and unassigned Corporate Card transaction reports as well as Medi-Spend/HCP Sunshine reporting

• Work with company appointed Travel Management Company to resolve all travel related issues and inquiries

• Develop and maintain accurate training videos and documentation, SOPs, monthly Concur Tips, FAQs and functional specification documents

• Oversee and maintain the integrity of Concur data, which includes conducting various audits of the application and data, to confirm use of accurate entry processes

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the core competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Extensive knowledge of Concur and related ERP interfaces (SAP)

• Ability to learn quickly

• Detail oriented, thorough self-starter

• Excellent organizational skills

• Ability to effectively prioritize tasks and meet deadlines

• Process and detail oriented, with ability to recommend and implement improvements to existing processes, as well as implement new processes and controls.

• Ability to understand and explain policy requirements to users and expense approvers.

• Highly organized and proactive, with superior problem resolution and analytical skills

• Strong written and oral communication skills

• Concur T&E experience required, minimum 2 years

• Bachelor’s degree or 3+ years equivalent work experience

• Moderate knowledge of reporting tools such as Cognos

• Knowledge of Business Travel Industry

• Moderate Microsoft Office skills (Excel, Word, PowerPoint)

• Familiarity of A/P systems and processes

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.