Travel Technician in White Plains, NY at Cynet Health
White Plains, NY 10601
About the Job
**Job Title:** Clerical/Administrative Support - Patient Accounting
**Job Specialty:** Patient Accounting
**Job Duration:** Not specified
**Shift:** Day Monday-Friday 8 AM-4 PM
**Guaranteed Hours:** Not specified
**Experience:** Previous hospital business office experience required
EPIC experience preferred.
**License:** Not specified
**Certifications:** Not specified
**Must-Have:**
- High School Diploma required
College degree preferred.
- Advanced use of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and internet resources.
- Ability to review and interpret payer contracts/fee schedules.
- Ability to work independently with minimal supervision.
- Excellent attention to detail.
- Ability to communicate effectively with internal and external customers.
- Integrity to handle the confidential aspects of work.
- Retains composure under stress.
**Job Description:**
- Maintain relationships with outsourced Accounts Receivable vendors.
- Respond to vendor inquiries and provide timely updates regarding policy, process changes, and insurance contract updates.
- Collaborate with IT to develop process efficiencies within the billing system.
- Support management efforts to audit vendor performance and effectively communicate issues/trends to achieve revenue cycle objectives.
- Serve as the primary point of contact for vendor billing questions.
- Identify key trends and work with internal and external billing teams to resolve issues.
- Ensure inquiries from vendor representatives are addressed accurately.
- Responsible for close back reports and drafting letters to vendors as needed.
- Collaborate with billing and follow-up teams on the implementation of process improvements.
- Document processes and policies for the Revenue Cycle team.
- Manage multiple vendors concurrently.
- Lead the planning and coordination of conference calls with vendors.
- Audit vendor performance and communicate findings to leadership.
- Assist management in vendor evaluation and performance reviews as assigned.
- Perform all other related duties and tasks as assigned.
**Physical/Mental Demands/Requirements & Work Environment:**
- May be exposed to chemicals necessary to perform required tasks.
- Must be able to remain stationary 50% of the time.
- Occasionally move about inside the office to access file cabinets and office machinery.
- Frequently communicate with insurance plans and exchange accurate information.
- Serve all population needs, including neonatal to geriatrics and non-patient care populations.
(Note: Responsibilities and tasks outlined in the job description are not exhaustive and may change based on the hospital's needs.)
**Job Specialty:** Patient Accounting
**Job Duration:** Not specified
**Shift:** Day Monday-Friday 8 AM-4 PM
**Guaranteed Hours:** Not specified
**Experience:** Previous hospital business office experience required
EPIC experience preferred.
**License:** Not specified
**Certifications:** Not specified
**Must-Have:**
- High School Diploma required
College degree preferred.
- Advanced use of Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and internet resources.
- Ability to review and interpret payer contracts/fee schedules.
- Ability to work independently with minimal supervision.
- Excellent attention to detail.
- Ability to communicate effectively with internal and external customers.
- Integrity to handle the confidential aspects of work.
- Retains composure under stress.
**Job Description:**
- Maintain relationships with outsourced Accounts Receivable vendors.
- Respond to vendor inquiries and provide timely updates regarding policy, process changes, and insurance contract updates.
- Collaborate with IT to develop process efficiencies within the billing system.
- Support management efforts to audit vendor performance and effectively communicate issues/trends to achieve revenue cycle objectives.
- Serve as the primary point of contact for vendor billing questions.
- Identify key trends and work with internal and external billing teams to resolve issues.
- Ensure inquiries from vendor representatives are addressed accurately.
- Responsible for close back reports and drafting letters to vendors as needed.
- Collaborate with billing and follow-up teams on the implementation of process improvements.
- Document processes and policies for the Revenue Cycle team.
- Manage multiple vendors concurrently.
- Lead the planning and coordination of conference calls with vendors.
- Audit vendor performance and communicate findings to leadership.
- Assist management in vendor evaluation and performance reviews as assigned.
- Perform all other related duties and tasks as assigned.
**Physical/Mental Demands/Requirements & Work Environment:**
- May be exposed to chemicals necessary to perform required tasks.
- Must be able to remain stationary 50% of the time.
- Occasionally move about inside the office to access file cabinets and office machinery.
- Frequently communicate with insurance plans and exchange accurate information.
- Serve all population needs, including neonatal to geriatrics and non-patient care populations.
(Note: Responsibilities and tasks outlined in the job description are not exhaustive and may change based on the hospital's needs.)
