Treatment Coordinator - Monterey Coast Periodontics Salinas

At Monterey Coast Periodontics and Implant Dentistry, we specialize in the prevention, diagnosis and treatment of gum disease, as well as dental implant placement. Our doctors apply their wealth of expertise and advanced understanding of your facial structure, gums, and bones to make sure your oral health has a strong foundation. Our dental practice is dedicated to staying up-to-date with the latest technology innovations and techniques to help you get high-end care. Whether your general dentist refers you to us or you are looking for a skilled specialist to handle your complex dental needs, our Salinas and Carmel dental offices are here for you!

To learn more about our office, check out our website here: https://www.montereycoastperio.com/#

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education, our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans, collecting co-pays and balances, and scheduling patients for their next visit. By joining our team, you will have: 

• Work Life Balance

• 3 Weeks Collective Paid Time Off& 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build patient relationships and provide exceptional customer service by creating a calm and warming environment. 

• Act as a liaison or case manager between the practice and the patient.  

• Review treatment plan with patients, answer questions and concerns, discuss financial options, and make financial agreements regarding treatment, cost, and method of payment  

• Collect payments and copays.  

• Monitor, schedule, and call patients to fill any Doctor or Hygiene openings. 

• Ensure that patients with outstanding balances are informed of the practice’s financial policy.   

• Schedule new patients within two to four days of their initial call.  

• Ensure that all patient records are current and accurate.  

• Customer service/sales experience 

• Dental office experienced (preferred) 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.