Triage Counselor, PRN - Mental Health Cooperative Inc

Join Mental Health Cooperative, an innovative healthcare agency that believes relationships matter and are the most important part of our services. We combine community-based care management, psychotherapy, psychiatry, crisis services, and primary care into our integrated, person-centered system of care. We work in a multi-disciplinary team model where you can make a difference, and we are proud to have been ranked as a Top Workplace for four consecutive years.

We offer:

• Competitive market compensation
• Immediate 403(b) matching eligibility and a generous PTO plan
• Best-in-Class healthcare for you and your family
• A variety of benefits savings programs and other perks
• Training & Career Growth Opportunities

MHC: Where We Face Challenges Together.

Join us now and share your compassion in a setting that's as unique as you are!

Our Mission: Mental Health Cooperative exists to engage, enlighten, and empower individuals and families with behavioral health issues to live healthier lives. By providing integrated care for the whole person, everyone can experience hope and live a full life in the community.

Our Vision: We believe there is life after diagnosis, and that our challenges do not define who we are.

Employee benefits and perks include:

•403B Retirement Plan with Employer Match

SCHEDULE:

Working 12 hours shifts- can be days and/or night shifts

Weekends and/or holidays

Position Responsibilities:

•Provide telephone counseling to consumers, their families and other concerned persons involving a psychiatric emergency.
•Assess for a response to the scene by the Crisis Counselor.
•Maintain accurate records and adhere to confidentiality requirements.
•Link client to appropriate community resources.
•Enter information into computer systems.
•Assist community agencies with information and/or disposition.
•In consultation with Crisis Counselors, triage cares in order to determine priority of each call that will require a face-to-face encounter.
•Provide assistance to callers on the Statewide line, Tennessee Redline and ensure that callers get routed to appropriate team for assistance.
•Provide follow-up calls to consumers seen in crisis as set for in Title 33.
•Maintain appropriate customer service skills at all times.
•Assist in gathering information and providing assistance on walk-in cares in the Crisis department.
•Assist teammates as needed.
•Attend staff meetings.
•Assist in training new staff as appropriate.

Essential skills and experience:

A mental health professional with specialized training in crisis intervention and a minimum of a Bachelor's degree in a related field (counseling, psychology, social work, etc.) and one year mental health experience.

Essential requirements for the position:

•Valid Tennessee Driver's License
•Acceptable Motor Vehicle Report (MVR)
•Acceptable Criminal Background Investigation

Mental Health Cooperative is an EOE Company

For nearly 30 years, Mental Health Cooperative (MHC) has been helping adults with severe mental illness and children with serious emotional challenges live quality lives in the community with ongoing support and treatment. MHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace.