TRUST, RUOP, AND AHEC PROGRAM SPECIALIST - University of Washington

Req #: 239700 Department: SCHOOL OF MEDICINE Job Location Detail: Hybrid Eligible - See detailed information under Conditions of Employment Posting Date: 10/18/2024 Closing Info: Open Until Filled Salary: $5,114 - $5,731 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701\_a11y.pdf) As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **The School of Medicine has an outstanding opportunity for a TRUST, RUOP, and AHEC Program Specialist to join their team.** The Targeted Rural and Underserved Student Track (TRUST), Rural/Underserved Opportunities Program (RUOP), and Area Health Education Center (AHEC) Scholars Program Specialist will be responsible for the administration of three programs within the UW Office of Rural Programs at the UW School of Medicine (UWSOM): The Targeted Rural Underserved Track (TRUST) is designed to train and prepare University of Washington medical students for future careers working in rural/small city under-resourced communities throughout Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI). This longitudinal medical school experience matches interested students with expert physician preceptors located in targeted communities across WWAMI, allowing students to become an integral part of the system and form deep connections to their continuity sites. During their third year, TRUST students participate in a 22/24-week clinical education clerkship - the WWAMI Rural Integrated Training Experience (WRITE) - at their continuity site. The UWSOM accepts over 30 students in the TRUST program annually. The Rural/Underserved Opportunities Program (RUOP) is a four-week, elective immersion experience in community medicine for students between their first and second years of medical school. During their month-long rotation, students live in rural or urban-disenfranchised communities throughout WWAMI. Students work side-by-side with local physicians and other health professionals providing care to under-resourced populations. RUOP is a collaborative effort of the UW School of Medicine's Office of Rural Programs, WWAMI university campuses and the Area Health Education Centers. Typically, 100-130 students participate in the program each year. The Washington Area Health Education Center (AHEC) Scholars Program is a federally sponsored educational experience designed to bring disenfranchised health care students into the underserved health care arena. AHEC Scholars is an interdisciplinary program that includes students from multiple academic institutions across Washington. Up to 80 students are enrolled annually, including WA TRUST students for whom this work is synergistic. This role implements academic, communications, and event priorities, ensuring timely completion of tasks and project milestones. The ideal candidate can build effective working relationships with Seattle-based and WWAMI-based stakeholders (in-person and remote), pivot as needed and is detail-oriented. This position requires substantial discretion, independent judgment, flexibility, and complex problem-solving skills. In turn, the Office of Rural Programs offers a supportive collaborative environment that is based in mutual respect and trust. We believe in the importance of quality of life, embracing diversity, and making a difference. **DUTIES AND RESPONSIBILITIES** The TRUST/RUOP/AHEC Program Operations Specialist works closely with program leadership, administrators, faculty, and students to manage the operational activities of the TRUST, RUOP, and AHEC programs. Major duties and responsibilities include: Operations Management - 50%: + Manage key administrative tasks for the TRUST/RUOP/AHEC Scholars programs to include coordination of programmatic communication, event logistics, and student/faculty tracking; triage appropriately. + Manage reimbursements and/or payments for student and ORP staff travel, event meals, and supplies. + Maintain and build program databases, ensure data accuracy; generate reports annually on student program progress and WWAMI site/preceptor engagement. + Design, develop, and publish content for various platforms, including program websites, learning management platforms (like Canvas), publications, email marketing campaigns, and programmatic newsletters in consultation with program directors and team. + Maintain and update program webpages annually. + Support a social media presence as needed. + Provide technical and logistics support for AHEC Scholars online evening classes (16 sessions - fall and winter quarters). Responsible for room reservations, catering, A/V and event resources as needed. + Track classwork and survey completion for TRUST/RUOP/AHEC Scholars program. Maintain regular communication with students to ensure that all course requirements are met. + Review and proofread RUOP student posters. + Participate in program planning and administration in collaboration with other members of the Office of Rural Program Staff team. + Other program administration duties as assigned.Stakeholder Management - 35%: + Acting as the key contact for the TRUST & RUOP programs, respond to programmatic inquiries from UWSOM Deans, WWAMI campuses, students, faculty, and community stakeholders. Route all other Rural programs related inquiries to appropriate staff, faculty, and leadership representatives. + Work with stakeholders across the WWAMI region and School of Medicine to develop, manage, and implement detailed work plans, policies, procedures, maps, and timelines related to the TRUST, RUOP and AHEC Scholars programs. + Own the administrative process for incoming and graduating WWAMI TRUST students to include credentialing oversight, assignment tracking, match data reporting, certificate generation and event assistance. + Participate in AHEC Scholars recruitment and training events. + Lead event planning for large, high-profile events to include the TRUST Leadership Retreat, Medical Student Poster Symposium, staff retreats, orientation, and graduation events. + Schedule and coordinate meetings with students, staff, and faculty both in-person and remotely (video teleconferencing). + Work in a team to develop and implement activities for student and faculty workshops, webinars, orientation, and debriefing sessions.Program Evaluation Management - 10%: + Manage the evaluations timelines and process for both the TRUST and AHEC programs; ensure accurate and appropriate evaluations are available to students, preceptors, and community partners. Evaluations span across multiple cohort years and requires regular monitoring and updating. + Identify opportunities for systems improvement to programmatic functions across TRUST/RUOP/AHEC Scholars activities. + Provide input on strategic planning and vision to ensure objectives are met.Curriculum Assistance - 5%: + Assist with test proctoring for Foundations phase courses (in-person and remote). + Respond to emerging priorities within the Office of Curriculum or the Academic Rural and Regional Affairs Department as a whole. **MINIMUM REQUIREMENTS** + Bachelor's degree and two years of administrative work. + Proficiency in the use of Zoom, Microsoft Office products such as Word, Excel, and PowerPoint (including cloud-based record storage), Adobe, and Microsoft Outlook email and calendar functions. + Familiarity with learning management platforms (like Canvas), and communication platforms like Wordpress, MailChimp, Constant Contact, and Canva. + Demonstrated ability to multi-task, adapt to evolving priorities, and coordinate projects independently and collaboratively in cross-functional teams. + Ability to work a flexible schedule with some evening (quarterly) and/or weekend work (minimal). + Experience with event planning + Travel in the WWAMI region (minimal). _Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration._ **DESIRED QUALIFICATIONS** + Proven experience working with diverse groups and teams, demonstrating respect for and contributing to UWSOM's commitment to diversity, equity, and inclusion. Lived experience related to healthcare access or healthcare equity in the communities we serve (rural, small-city, urban historically disenfranchised) is highly valued. + Experience working in academic services and systems; preferably medical education. + Experience with data gathering and analysis. + Self-motivated, resourceful, strong organizational skills. + Strong oral and written communication skills. + Prior program management experience. **CONDITITONS OF EMPLOYMENT** Position currently requires 1-2 in-person days (Tues required) to occur within Health Sciences Bldg. Remote work must coincide with typical business day (i.e., 8am - 5pm Pacific). Occasional need for weekend or evening work to accomplish job functions. Work location is subject to change depending on UWSOM recommendations/policies.The position may require the employee to work beyond a normal work week (e.g. more than 40 hours a week) and intermittently requires evening and weekend time to meet project deadlines and attend meetings. Minimal travel may be necessary in the WWAMI region. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.