TS/SCI Systems Administrator (Night Shift) - Marathon TS

Marathon TS is currently hiring a TS/SCI cleared Systems Administrator (Night Shift) to our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

The Systems Administrator, working as an Operations 24x7 Support Technician, is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure monitoring and support of data center & user facing systems in an enterprise environment. Systems include but are not limited to: Virtual infrastructure (drive space management, high availability systems, etc), Unix/Linux systems, Microsoft Windows systems, Data Center LAN, Storage solutions, Oracle & SQL database and other high priority systems in support of critical CONUS and OCONUS operations. Ensures 99.99% uptime of enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the change execution process.

Shift(s):

The specific shift will be the "Delta" shift which is 12-hr Night Shift (Weds-Sat, With alternating Wednesdays off) 5:30pm - 5:30am

The daily tasks are described as follows:

- Conducting real-time, pro-active monitoring of compute, cloud and network resources across the enterprise.

- Responding, triaging, and troubleshooting system alerts indicating issues with data center components.

- Conducting hands-on administration of virtual machines, hosts, and other IT devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.

- Providing first contact response and initial resolution for all associated, technical engineering lanes within the environment

- Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.

- Managing and tracking execution of authorized changes throughout the Change Management life cycle.

- Troubleshooting, accurately tracking and resolving assigned incidents

- Creating and tracking trend reports

- Creating and maintaining standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.

- Interacting with vendors to coordinate the maintenance and replacement of hardware that effects high and critical priority systems and environments

- Maintaining extremely accurate, high level reporting of all issues

- Connectivity monitoring of cloud-based systems

- Provisioning thin client software

- Contributing to continual improvement of IT Operations

How would we describe our potentially new teammate?

• The ideal candidate is a skilled and trustworthy teammate that exhibits the attributes of professionalism, integrity, kindness, and detailed level of attentiveness. We would love to work with a teammate that is willing to stay coachable and always willing to help the team. Working in a 24x7, mission-essential Operations environment, our new teammate should be ready and willing to be punctual and present to help the customer on a consistent basis.

What level of Education, Certification and Experience are ideal?

• Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• 5+ years of experience in systems administration.

Must be eligible for a Top Secret/SCI clearance (with the ability maintain a poly)

Location: Customer Site

US Citizenship Required