UC Engineer - Georgia IT Inc.

Job Title : UC Engineer
Duration : 6+ months
Location : Los Angeles, CA
Client : Cisco Systems
Rate : Market

Brief Job details:
UCCOS Architect Role: Provide support of Cisco's family of Unified Contact Center products. The Unified Contact Center products:
Unified Contact Center Enterprise/Host Editions (UCCE/UCCH);
Unified Contact Center ICM (UICM);
Unified Customer Voice Portal (UCVP);
Unified Interactive Voice Response (IP-IVR);
Cisco Unified Intelligent Center (CUIC)

Unified Contact Center Optimization Service (UCCOS) provides:
Change Support, Incident Management,
Software Risk Analysis, Software Recommendation Review, Stability Audit
Script Design Review,
Operations Support Review, Operation Support Health Check
Knowledge Transfer services