UC Project Coordinator - Pacific Office Automation

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Our Unified Communications team is seeking a Project Coordinator at our offices in Beaverton, OR and Phoenix, AZ. This is an on-site position.

Essential Job Duties

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Working with Project Managers to ensure that Project deadlines are met.
• Undertaking and/or delegating Project Tasks as required.
• Ensuring Projects adhere to frameworks and all documentation is appropriately for each project.
• Assess Project risks and issues and provide solutions where applicable.
• Coordinates and/or manages internal and external resources, both technical and non-technical.
• Works with customers on the definition and execution of their overall project plans.
• Communicates change management plans post install.
• Works directly with UC Engineers, Sales Engineers and Project Managers to set customer expectations and deliver on deadlines.
• Documents project progress as per project management best practices (meeting minutes, project plan updates, and weekly status reports).
• Analyzes, creates and reviews Statements of Work for projects and change requests.
• Contributes to constant improvement of Pacific Office's project management practices.
• Coordinates training and mentorship between teams and technical staff.

Qualifications

• 2 to 4 year degree in a computer-related field or Computer Science, or relative work experience.
• 5 years of experience in a Project Focused Management position or role.
• 7 years of Helpdesk or related Customer Service Management Field.
• Usage of both Soft and Hard skills to effectively deliver results.

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• $43,000-$55,000/year DOE

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

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