UM Collection Specialist - ARMStrong Receivable Management

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.  
SubroIQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating resolution of disputed invoices, and escalating high-risk customer accounts when necessary. 
Job Responsibilities:  

• Communicate with businesses via the telephone and written correspondence 
• Complete activities such as phone calls, internet searches, third party report reviews, etc., to obtain reliable contact information 
• Maintain minimum account work standards as assigned by Management. 
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

• Exercise independent judgment
• Negotiate settlements
• Recover money from the responsible party in a tort liability claim
• Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred 
• Critical Thinker 
• Strong attention to detail and goal-oriented 
• Ability to deescalate adverse situations 
• Strong interpersonal, communication and organizational skills 
• Dependability 
• Customer Service experience is REQUIRED

• $17-22 (DOE) per hour plus commission 
• Minimal cost to employee for employee health care benefits.  Health, Dental and Vision insurance coverage. 
• Paid Time Off 
• Paid Holidays  
• 401(k) plan 

We look forward to you joining our team!
 

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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