Unarmed Security Guard - Southern Tier Security Inc

The Professional Security Officer is the heart of Southern Tier Security, Inc. Our officers allow us to accomplish our company’s core purpose which is: “protecting your most important assets; by a whatever it takes approach”. The Professional Security Officer is responsible for the safety and security of the facilities they protect. Our security officers act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe and/or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests and/or employees at the site. Essential duties' may differ based on the facility at which they work, below are some of the standards:

• Ensure the facility is provided with high quality security services to protect people and property.
• Report safety concerns, security breaches and unusual circumstances both verbally and in writing.
• Build, improve and maintain effective relationships with both client employees and guests.
• Answer questions and assist guests and staff.
• Answer phones and greet guests/employees in a professional and welcoming manner.

Physical and Mental Functions include:

• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 40 pounds
• Run as needed
• Constant use of both hands and arms in reaching/handling/grasping while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and staff, view security monitors; which includes good hand/eye coordination
• Work in various environments including adverse outdoor conditions such as cold, rain or heat.
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Qualifications/Requirements:

Qualified applicants for the Professional Security Officer position will meet the minimum requirements, as described below:

• Must display exceptional customer service and communication skills

· High school diploma or equivalent required, 2 – years of college

Prior Law Enforcement, Corrections or Military required.

• At least 18 years of age
• Must possess effective written/oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to obtain a valid Guard License as required for New York State.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test as required by client contract
• As a condition of continued employment the employee must maintain current active status of all required Licenses at all times, and must carry the licenses at all times while on duty
• Must have completed initial vaccination for COVID -19

· Maintain a certification in CPR/ FA/ AED, and must carry the license at all times while on duty

• Remain flexible to ever changing environments; adapt well to different situations
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to maintain satisfactory attendance and punctuality standard.
• Neat and professional appearance
• Ability to provide quality customer service
• Ability to handle both common and crisis situations at the client site; in a calm and efficient manner.
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Must be able to handle the pressure of working with high volume general public (constantly to occasionally depending on assignment)
• Protect company’s property and staff by maintaining a safe and secure environment
• Observe signs of crime and/or disorder along with investigating disturbances
• Act lawfully in direct defense of life or property
• Apprehend criminals and evict violators
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents
• Regularly patrol all buildings and perimeter in a random pattern.
• Watch alarm systems or video cameras and operate emergency detecting equipment
• Perform First Aid or CPR
• Excellent knowledge of public safety and security procedures/protocols
• Surveillance skills and detail orientation
• Integrity and professionalism

Preference will be given to candidates that already meet the medical requirements.

Summary
As an Unarmed Security Officer, you will be entrusted with maintaining a safe and secure environment through your core skills in security and conflict management. Your premium skills in first aid, law enforcement, surveillance, CPR, and military experience will be essential in handling emergency situations effectively. Additionally, your relevant skills in CCTV and loss prevention will aid in preventing and addressing security breaches. With a focus on English proficiency, CPR certification, and strong communication skills, you will be responsible for ensuring the safety and well-being of individuals while utilizing your expertise in surveillance and computer skills. Join our team and make a difference in safeguarding our premises and protecting our community.