Underwriter Consultant - MassMutual

The Opportunity

As an Underwriting Consultant - Advanced on MassMutual's Accelerated Underwriting Team, you will be part of a dynamic group of underwriters dedicated to fulfilling the commitment of MassMutual's accelerated (fluidless) underwriting strategy.  This is a fast-paced diverse work environment that is inclusive and values different experiences, backgrounds, and knowledge.  You will be immersed in a team with a primary focus on delivering quality fluidless underwriting decisions within expected time standards.

The Team

The Accelerated Underwriting Team consists of underwriters specializing in cases trending towards a fluidless underwriting outcome. This includes a diverse mix of both early-career and seasoned professionals, collectively contributing to the team's success. The accelerated underwriting challenge, involving decisions with limited information, demands a blend of analytical thinking, adaptability, and  collaboration. The team will also play an important role in supporting the regional core teams, ensuring a smooth transition for cases determined to be not eligible for fluidless processing.  You will work toward a “best offer first” mentality, and a collaborative, customer-focused mindset.  Additionally, you will be given opportunities to underwrite non-accelerated business.  As capacity allows, you may also be asked to contribute your expertise towards strategic initiatives to continue to drive success in this program.

The Impact

• Evaluate and handle all underwriting aspects of formal life insurance applications
• Understand underwriting policies, guidelines, practices and procedures
• Determine fluidless eligibility, as well as determine whether to accept, modify, or decline a risk through evaluation of an individual's medical history or physical condition, occupational hazard, and financial background
• Deliver the best offer first to drive the sale and not only a decision.
• Communicate effectively with customers to explain underwriting decisions and facilitate placement of business
• Train, mentor and/or co-sign less-experienced underwriters
• Influence and champion changes to improve processes while maintaining mortality expectations
• Ability to tailor communication style to fit the target audience
• Collaborate effectively with stakeholders to gather information necessary for decision making and to select profitable risks
• Leverage interpersonal and emotional intelligence skills to develop relationships with key internal and external customers which can be relied on to inform decisions and communicate underwriting decisions

Minimum Qualifications

• A high school diploma/GED
• 4+ years of prior total life insurance underwriting experience with a granted approval authority
• 2+ years of accelerated (fluidless) underwriting experience

Preferred Qualifications

• 4-year college degree
• Existing approval authority of $3 million or greater
• Prior successful experience in mentoring, training, and co-signing for others
• Industry exams, training, and designations (i.e. ACS, ALMI, FLMI, FALU)
• Knowledge of fluidless and non-fluidless underwriting, including an understanding of the roles of underwriting rules, data models, and algorithmic underwriting
• Demonstrated knowledge of underwriting concepts as well as medical, non-medical, and financial risks
• Ability to work in a fast-paced environment; ability to multi-task
• Flexibility to handle changing priorities
• Familiarity with technology tools and digital acumen
• Ability to think critically and problem solve using data to drive toward resolution

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Accelerated Underwriting team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.