Underwriting Support Specialist I (Risk Control) - Erie Insurance

Division or Field Office:

Underwriting Division
Department of Position: Field Commercial Mgmt Dept
Work from:
Corporate Office, Erie PA Salary Range:
$31,300.00-$49,998.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

• This position is in the Risk Control Department providing risk control functions to support our agents, underwriters and risk control consultants.

Under close supervision, provides documentation, processing and clerical support to assist with underwriting functions. Provides service by interacting with Agents, Policyholders and Employees to respond to inquiries regarding underwriting and acts as a resource for questions related to internal processes and systems.

Duties and Responsibilities

Assists in basic clerical functions, including answering phones, updating systems as required, retrieving imaged documents, coordinating the generation and mailing of written correspondence, setting up policies to review prior to renewal, monitoring diaries and processing reports.

Performs limited review of appraisals, underwriting reports, claims, specified endorsements, renewals and quotes to identify missing information, according to established criteria. Documents information using online systems as required.

Contacts Agents for missing or incomplete information on applications, renewals, questionnaires and endorsement requests, under guidance of underwriter. Orders and monitors receipt of various underwriting reports.

Assists underwriters in documenting underwriting files and entering data into the appropriate system. Generates documents from ERIE systems as needed.

Performs less complex policy data changes and verifies coverages as required.

Identifies necessary forms, attachments and enclosures accordingly. Types information from various source documents for various lines of business.

Attends appropriate training sessions.

The first four duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Values Diversity

Nimble Learning

Self-Development

Collaborates

Customer Focus

Cultivates Innovation

Optimizes Work Processes

Instills Trust

Ensures Accountability

Decision Quality

Qualifications

High school diploma, or GED, required. Familiarity with ERIE's products, systems and processes preferred. Willingness to enroll in General Insurance Program or LOMA preferred. Working knowledge of on-line systems such as BUNDL or Dell, letter generating software, on-line manuals and e-mail preferred.

All Employees with a telecommuting arrangement in which they consistently work remotely during part, or all, of their work schedule must have in their regular remote work location, access to business class internet service providing 3 megabytes (3 MBs) or more of bandwidth. For this purpose, business class internet means internet service with a static IP address, dedicated connections and guarantees or service level agreements (SLAs) addressing relevant performance characteristics. The internet service bandwidth requirement is subject to revision from time to time based on the requirements of ERIE's systems.

Physical Requirements

Lifting/Moving 0-20 lbs; Occasional (
Lifting/Moving 20-50 lbs; Occasional (
Ability to move over 50 lbs using lifting aide equipment; Occasional (
Driving; Rarely

Pushing/Pulling/moving objects, equipment with wheels; Occasional (
Manual Keying/Data Entry/inputting information/computer use; Constant (>80%)

Climbing/accessing heights; Rarely

Nearest Major Market: Erie