Unit Secretary- 24hrs/wk 12hr day shift - Steward Health Care System

Unit Secretary- ICU (24hrs/wk day shift w/ every third weekend required)

We are fighting for a healthier world and a new era of wellness!

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground upone that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networkscaring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for Americas health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide when they need it and where they want it.

St. Elizabeths Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Bostons most respected physicians and advanced treatments offering specialized care, including:

• Advanced Center for Cardiac Surgery
• da Vinci Robotic surgery program; Mako Robotic-Arm Assisted Surgery
• Level III Neonatal Intensive Care Unit (NICU)
• Award-winning bariatric surgery program
• Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
• State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston.

Benefits:

• Grow with a health system that supports career advancement
• Competitive Pay & Salary Increases
• Employee Referral Program
• Locations close to home, that support work-life balance
• Affordable Medical, Dental and Vision Coverage
• 401k via Fidelity, for eligible employees, with company match
• Tuition Assistance / Reimbursement
• Family atmosphere and team approach that provides flexibility
• Opportunities to grow your career, and not change your employer
• And much more!

Job Summary

Under the supervision of the Patient Care Director, the unit secretary will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which they are assigned.

Qualifications

Minimum Education/Experience:

• High School diploma or equivalent required.
• Hospital experience or Doctor's Office/medical experience necessary.

Minimum skills/abilities:

• Excellent telephone skills.
• Excellent interpersonal and communication skills.
• Refined organizational skills.
• Experience with Microsoft office, Meditech, and the Athena program preferred.
• Medical Terminology experience preferred.
• Ability to communicate verbally and in writing in English.
• Excellent customer relations skills.
• Ability to prioritize secretarial functions.

Training

• Training provided on unit with experienced unit secretary preceptor.
• Session with Lead Unit Secretary/Unit Coordinator.

Job Responsibilities

COMMUNICATION:

• Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to various locations.
• Checks unit and individual e-mail at least once a shift.
• Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills.
• Answers telephones using proper etiquette and relays messages/information as necessary.
• Pages Codes as directed using correct emergency number.
• Pages health care providers as directed.
• Serves as a communications liaison between unit and other departments.
• Serves as a communication liaison among patients, family members, doctors and nurses.
• Participates in staff meetings/conferences as appropriate. Attends monthly unit secretary meeting.
• Maintains a professional demeanor to patients, professional staff, co-workers, and maintains positive customer relations skills.
• Distributes mail.
• Arranges patient transport using the VIP system.
• Brings all sign-in sheets to staffing office daily.

ADMISSIONS:

• Assembles new admit packets and charts with forms printed to Blue Chip printer on admission.
• Obtains old medical records from the Medical Record Department as needed.
• Labels patients room according to unit protocol.
• Calls admitting with all new admits, transfers and room changes to the unit in a timely manner.
• Obtains HO assignments for all new admissions, transfers, and post them.
• Using the Blue Chip System, Forms are printed as needed: Patient ID bracelets,
• Patient labels, Face sheet, Physician orders, Multi-disciplinary Notes, Emergency
• Department forms, Med. sheets, Consult sheets, Consent forms and Kardex.
• Takes information on new admissions and transfers from the Admitting department and communicates this information to charge nurse.
• Makes sure patient teaching tools are at the bedside.
• Calls transport using the VIP system to send patient valuables (in a valuable envelope) to the cashier's office.

TRANSCRIPTION OF PHYSICIAN ORDERS:

• Transcribes physician's orders according to the nursing policy and procedure.
• Enter ordered diets into computer and notifies dietary office when the diet has been changed and also updates the changes in the computer.
• Coordinates the scheduling of tests, lab work and consults.
• Enters consults, labs, tests, diets into the computer.

MEDICAL RECORD:

• Files all paper work: Flow sheets, Medication sheets, Blood Bank Forms for patients who have had Transfusions, Radiology, MRI, CT, Operative Reports and EKGs.
• Maintains the patient's medical record assuring that forms are in the proper place under correct tab.
• Thins charts as needed and properly labels the thinned medical record using correct label.
• Checks all charts daily to make sure there is blank Physician Order sheets, blank Multi-disciplinary
• Progress Notes and Patient labels.
• Prepares pre-operative packets to be sent with patients going to the operating room.
• Initiates appropriate CareMap on each patient.

DISCHARGE:

• Immediately processes discharges in the computer.
• Prepares discharge medical records, including any thinned charts, and old records,
• Enters discharge date in census/log and informs Environmental Services.
• Sends Discharge Summary and Referral with patient upon discharge when appropriate.
• Books ambulance, Chair car, per request of Care Manager.
• Faxes documents to other hospitals or Facilities on discharge per Care Manager.

SUPPLIES:

• Maintains daily supply stock, including CSR, Patient Equipment, laundry and pharmacy departments.
• Communicates supply needs to Unit Coordinator. Orders supplies for immediate use as necessary.
• Calls CSR, Patient Equipment, Central Processing, Laundry as needed for supplies for immediate on in time use.

EQUIPMENT:

• Notifies the Help Desk with mal functioning computers.
• Notifies Maintenance any broken machines/ beds.
• Notifies the Operator problems with the telephones on the unit.

MISCELLANEOUS:

• Keeps informed of any changes in report procedures, as in death certificates, patient restraints, patients at risk for falls.
• Maintains census book accuracy during the shift with admissions, transfers, deaths and discharges.
• Maintains and updates Patient Assignment board.
• Keeps area of Nurses station neat and clutter free.
• Maintains unit assignment sheet on a daily basis and files in binder or unit for a period of 3 years.
• Prints all computer reports as necessary.
• Serves as unit's "Downtime Resource" for all staff.
• Orients new staff to DT procedures and DT packet.
• Assures that the Downtime packet is accessible and well stocked with requisition forms needed during any downtime period.
• Attends unit secretary monthly meetings.

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.