Unit Secretary- ER - Holy Name Medical Center

Description

Unit Secretary

Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a national reputation for providing culturally sensitive care to a diverse population, drawing patients from across the New York City region to its specialty centers and renowned doctors. Holy Name's mission to provide technologically advanced, compassionate and personalized care extends across a continuum that encompasses education, prevention, diagnosis, treatment, rehabilitation and wellness maintenance. The system is known as a high-quality, low-cost provider of extraordinary clinical care given by compassionate, highly trained physicians and staff.


A Brief Overview

Assists the nursing staff by performing clerical duties relative to the functioning of the Nursing Unit. Regularly interacts with patients and families to enhance the overall patient experience by responding to requests and alerting appropriate staff. Must possess strong customer service skills and a positive attitude.


What you will do

• Assists the Nurse Manager/Clinical Coordinator and/or Charge Nurse in the effective and efficient functioning of the nursing unit including coordination of information, unit organization and communication with other departments and physicians
• Checks Unit Inventories, storeroom, and other supplies and places orders as indicated by the Nurse Manager
• Welcome all newly admitted patients and orient them to their room and patient engagement system
• Assembles and prepares for admissions/transfers/discharges
• Ensures charts are completed; content is in proper sequence and placed in appropriate areas for Health Information Services pick-up upon patient discharge or when chart is thinned
• Assists patients with non clinical requests
• Answers telephone; takes and relays messages; provides information as appropriate
• Responds to the patient call bell system and immediately refers to RN or PCT. Follow up as necessary.
• Coordinates patient transport to and from special tests, procedures, and discharges
• Performs all other duties as assigned

Education Qualifications

• High School Diploma or equivalent Required and
• One year of continued education Preferred

Experience Qualifications

• 1-3 years Prefer one to two years of experience Preferred

Knowledge, Skills, and Abilities

• Familiarity with medical terminology and office equipment (Medium proficiency)
• Computer-literate (Medium proficiency)

Holy Name is a mission-driven facility whose quality standards and philosophy are rooted in the principles of its founders, the Sisters of St. Joseph of Peace. Those principles are exercised daily by the Medical Center's dedicated and talented team of physicians, nurses, allied health employees, and a wide variety of non-clinical administrative and operational staff members. Holy Name is an Equal Opportunity Employer.