Universal Banker - First International Bank & Trust

First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work.

We are seeking a customer experience focused Universal Banker to join our family owned community bank. As a Universal Banker, you will play a crucial role in providing exceptional service and tailored financial solutions to our customers. You will also play a key role in growing deposits at FIBT. This position offers an exciting opportunity for individuals passionate about finance, sales, and customer service.

Key Responsibilities:

• Collaborate with the Region Retail Sales Manager and internal partners to effectively refer business across FIBT departments, enhancing customer service and operational efficiency.
• Deliver an extraordinary customer experience while adhering to best practices for verifying identification and preventing fraud.
• Grow and retain high-quality deposit and loan portfolios by ensuring seamless processing of transactions, maintenance requests, accounts, and loans, while maintaining compliance with technical, policy, and regulatory standards.
• Serve as the primary point of contact for customers, assisting with transactions, opening consumer and business accounts, completing maintenance requests, and recommending relevant products and services.
• Act as an expert in consumer and home equity lending, providing guidance to both new and existing customers.
• Maintain NMLS lender qualifications to offer real estate products to qualified customers.
• Assist in training and mentoring team members, fostering a collaborative team environment.

Requirements:

• High school diploma or equivalent; bachelor’s degree in finance, business, or a related field preferred.
• Previous banking or financial services experience and experience running financial transactions is required.
• Prior consumer lending and account opening experience is preferred.
• Excellent communication and problem-solving abilities.
• Ability to work effectively in a team environment.
• Detail-oriented with strong organizational skills.
• NMLS certification or willingness to obtain.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.

We show our employees we care by providing competitive benefits, training, and growth opportunities. Here are the things we offer within our full-time benefits package:

• Generous PTO and Holiday pay
• Health, Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly to TalentAcquisition@FIBT.com.

Equal Opportunity Employer