Universal Banker I - Peoples Bank

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11995661
This is an exciting opportunity for a Universal Banker I.


JOB SUMMARY
Provide prompt, efficient and friendly service to ensure an Excellent
Customer Experience for all customers and employees. Acknowledges
customers' needs with suggestions and referrals of appropriate Bank
products and services. Perform all tasks accurately and efficiently
while remaining in compliance with the established Bank policies and
procedures.These individuals will need to be outgoing, sales oriented,
flexible, adaptable and results driven. They must demonstrate ability to
work independently and with a team, make sound decisions and use
critical thinking skills.


DUTIES AND RESPONSIBILITIES


- Processes all customer transactions at a proficient level including
providing overrides and approvals
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- Regularly engages customers to understand needs and make appropriate
product and service recommendations
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- Easily assists customers with routine questions and account
maintenance requests
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- Will make progress to become proficient in the following:
- Process vault transactions including balancing and all other
required daily transactions
- Open and close banking center (including all end of day
processing)
- All required operational activities of the banking center
- Has knowledge of the bank's security system and is proactive in
testing alarms
- Assists in completing all required reports
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- Experience, knowledge and demonstrated sound decision making
achieves higher limits and authority
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- Begin to learn new account basics and more complex customer
inquiries and transactions
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- Expectation to put forth effort to move up to the UBII level within
6-12 months



QUALIFICATIONS
To perform this job successfully, an individual must be able to perform
each duty and responsibility at a satisfactory level or above as well
asexercise accuracy, alertness, good judgment, courtesy, tact, and
patience.The requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable accommodation may
be made to enable individuals with disabilities to perform the duties
and responsibilities.
EDUCATION and/or EXPERIENCE
- High school diploma or its equivalent.
- Customer service experience preferred.


ABOUT US
For more than 110 years, Peoples Bank has maintained a philosophy of
commitment to the customer, a belief that has allowed us to thrive and
continue to serve the people of Northwest Indiana and Chicagoland. It's
the same philosophy that drives Peoples now as it did in 1910, when the
Bank first opened for business.
Headquartered in Munster, Indiana, Peoples Bank has 29 Banking Centers
across Northwest Indiana and Chicagoland. We are committed to helping
our customers and communities be more successful by providing a wide
range of consumer, business, wealth management products, and digital
banking services. At Peoples Bank, better banking keeps moving forward.
Peoples is an Equal Opportunity Employer of women, minorities,
protected veterans and individuals with disabilities.



For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website.