UNPAID ACADEMIC INTERNSHIP - DEVELOPMENT COACH - City of Manchester, NH

City of Manchester, New Hampshire

Youth Development Coach - Unpaid Academic Internship

*Our office is open to offer academic credit, and we are open to working with a student’s academic advisor to complete this process. *

General Statement of Duties:

Plans, develops and directs career and education pathways for youth, supporting employability, career growth, college readiness and development of social capital throughout the City; performs directly related work as required.

Distinguishing Features of the Class:

The principal function of the internship position is to develop career and education pathways for youth, supporting outreach and accessibility to service programs supporting career and college readiness preparation, referrals to employment and/or post-secondary education as well as interdepartmental scheduling, workforce development and youth best practice guidelines. The work is performed under the supervision of an assigned supervisor but considerable leeway is granted for the exercise of independent judgement and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with other City employees, employers, postsecondary educators, law enforcement officials, social service agencies, school district employees and the public.

Examples of Essential Work:

• Provide leadership and oversight integrating career/college readiness preparation into all aspects of the department;
• Coordinate career and post-secondary engagement events and activities;
• Collaborate closely with local and state agencies and boards to acquire workforce data and statistics;
• Development of an advisory board;
• Conduct assessments, provide leadership, life skills and career/college readiness coaching to youth and adults;
• Assist youth in identifying/addressing barriers to postsecondary education and employment;
• Ensure successful performance outcomes related to postsecondary education outreach, placement assistance and serving local employers;
• Analyze data and trends for evaluation and to identify new areas of opportunity;
• Communicate closely with the program director to identify additional training tracks for the for youth and identify additional areas of growth;
• Create and sustain partnerships with potential employers;
• Plan and organize soft skills workshops for youth and adults;
• Plan and organize post-secondary education (PSE) workshops for youth in the community
• Coordinate comprehensive internship programs with local employers;
• Conduct three, six and nine month follow-ups with youth who have received post- secondary and employment services;
• Meets with at risk youth in various settings to explain applicable programs and services;
• Provides information, short term counseling and needs assessment and makes referrals to appropriate services;
• Maintain program records according to local, State and Federal guidelines;
• Develop and maintain mechanisms for reporting data, progress and analytics;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions;
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
• Responds to citizens’ questions and comments in a courteous and timely manner;
• Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
• Performs other directly related duties consistent with the role and function of the classification.